ILM Process Manager at Roche

The Opportunity

• We are seeking an Instrument Lifecycle Process (ILM) Manager to oversee and manage the end-to-end ILM process. This critical role is accountable for managing the lifecycle of instruments, spanning ordering, logistics, inventory management, accurate and timely capitalization, and deinstallation or scrapping in accordance with organizational and regulatory standards.
• The ILM Manager ensures seamless collaboration among all stakeholders involved in the process and facilitates alignment with the company’s strategic goals. With a focus on driving efficiency, compliance, and working capital optimization, the role plays a vital part in maintaining the organization’s financial health and operational excellence.

Key Challenges

• Managing complex implementations from offer-signing to project completion in close collaboration with multiple stakeholders.
• Ensuring timely instrument availability and order accuracy to meet installation deadlines.
• Optimizing inventory levels while balancing business needs and minimizing stock holdings.
• Maintaining an accurate and efficient ILM process in SAP in alignment with local and global reporting requirements.
• Driving process improvements, ensuring alignment across departments, and managing change effectively.
• Serving as the primary point of contact for instrument lifecycle-related inquiries and coordinating between various internal and external stakeholders.
• Leading training efforts for employees involved in the ILM process to ensure clarity of roles and responsibilities.
• Coordinating end-of-life instrument destruction and recycling processes with compliance to safety standards.
• Overseeing data accuracy and reconciliation between systems (e.g., SAP and Rexis).

Who You Are as Our Ideal Candidate

To excel in this role, you embody the following qualities and qualifications:

Qualifications & Experience:

• A Bachelor’s degree in Business Administration, Accounting & Finance, or a related qualification (e.g., NQF 7 in finance, cost accounting).
• Strong SAP experience is highly desirable.
• Knowledge of IFRS is required.
• A valid driver’s license is essential.
• Practical experience in managing similar processes will also be considered in the absence of formal qualifications.

​Skills & Abilities:

• Strong relationship management skills with a collaborative mindset.
• Exceptional accuracy and attention to detail.
• Action-oriented with the ability to drive progress and achieve results.
• Analytical thinker with the capability to make well-informed decisions.
• Excellent verbal and written communication skills.
• Demonstrates resilience and adaptability under pressure.
• Proficient in technical and business expertise, with influence and leadership abilities.

Physical Requirements:

• Willingness to travel nationally and internationally when required.
• Ability to drive.