Implementation Consultant - Trading & Market Data at Iress

The Implementation Consultant is the subject matter expert in a specific solution, product and business area. With a wealth of product experience and knowledge, equips fellow team members with on the job training and best practices. Ensuring desirable outcomes for all client implementations, delivered on time and within scope. Influences client solutions designs to produce holistic, simple and relevant solutions that meet clients expectations.

What You Will Be Doing

• Implement and configure Iress products / functionality to match business requirements and in line with business standards / practices.
• Escalation point for complicated implementation / support related queries.
• Establish best practices of production implementations through detailed and clear documentation. Providing guidance through mentoring to fellow colleagues.
• Strong engagement and collaboration with internal stakeholders and teams.
• Drive change management at clients to ensure full adoption, utilisation and maximum value of Iress Products.
• Thoroughly document each solution and hand over / provide training to client support teams / relevant stakeholders.
• Clear and consistent communications / feedback with stakeholders by means of prescribed processes and tools.
• Time management and prioritisation of tasks to maximise productivity.
• Increase product / market knowledge applicable to role. Willingness to share knowledge and experience.
• Attention to details and being risk averse when making any change in a production environment.
• Provide post-implementation support and troubleshooting.
• All hands on deck approach to severity 1 or 2 incidents.

What You Will Need

• IT or Engineering Qualification
• Industry specific certifications
• Knowledge of software development process, system architect and methods of deployment
• Windows Server and Microsoft SQL or similar tools
• Ability to write simple programs to integrate with application programming interfaces
• Subject Matter Expert in assigned product Suite
• Familiarity with API's such as Web Services, SWIFT, MSMQ
• Understanding of FIX protocol
• Database Administration Knowledge and experience (SQL/Basic Querying, backup, restore)
• Subject Matter Expert in assigned product Suite
• Proficiency in TCP, IP and Ports, Netstat, Telnet, ping, Trace Processor, Wireshark

Why work with us

• Competitive remuneration
• Global opportunities
• State-of-the-art offices
• Casual dress, flexible work policy
• Access to learning and development programs
• Young, diverse workforce
• 3 days’ leave per year for charity initiatives
• Global 36-hour hackathon
• Pause areas, Table tennis, Games room, Showers, Friday afternoon drinks
• Close access to shopping centers
• Active Sports & Social and CSR events
• Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work.