Implementation Coordinator (Documentation) at Ericsson

About this opportunity !

The Documentation Coordinator role will be responsible for the end to end documentation related to End to End delivery of an assigned number of sites in a major rollout delivery program.

What you will do

As Documentation Coordinator the following are expected from the individual:

The Role will be to coordinate all activities related to documentation to ensure sign-offs are achieved by the customer including but not limited to:

• Pre-Installation Approval Documentations
• Installation Documentations
• Pre-Acceptance test Procedures Documentations
• Physical Acceptance Documentations
• Final Acceptance Documentations
• Certificate of Completion (COC)
• Completion Module (C-MOD)
• Certificate of Acceptance (COA)
• Responsibilities related to this role will be as follow:
• Daily tracking of all End-to-End Delivery Documentations from Survey to Acceptances.
• Daily engagement with ASP and Other delivery stakeholders on:
• Documentation Status
• Acceptances
• Rejections
• Correction actions
• Schedules for corrective actions
• Liaise with deployment stakeholders on validation of all applicable documentations.
• Manage the correspondence of validation output to applicable stakeholders in a timely manner to ensure appropriate actions are followed and tracked.
• Manage and follow up on the compilation and storage of all applicable documentations.
• Drive and track the Submission of Validated and Complete Acceptance Documentation to Customer Stakeholders following applicable procedures
• Update applicable Status of related Documentation Milestones on ERISITE

You will bring !

• Good personal interaction skills and good communication capabilities.
• Proactive mind set – always include a broader scope in mind when handling requests
• Ability to adapt to change.
• Creativity - ability to see and make things in a new or different way, capability of developing inspiration, innovation, or insight
• Drive - determination, focus, take the ups and downs, stick with things long enough to see them through
• Open minded, positive with a flexible attitude and willing to work in teams.
• Responsiveness - ability to understand, quickly adapt and act upon new information, influences and information
• Ability and willingness to learn
• Willingness to Travel
• The position requires the ability to work independently as well as within a team
• You will need Matric; Certification and or Diploma in Administration.
• Previous experience in NRO project acceptance and documentation control.
• Must be able to work with remote and virtual teams with minimal supervision.