Industrial Engineer at DHL Supply Chain

Key Responsibilities

Operations:

• Provide engineering support to operations through analysis, process mapping, optimisation, and standardisation.
• Capture and communicate (comparative) productivity and cost indices.
• Use standard industrial engineering techniques in facilities, as appropriate, to optimise operations.
• Compare operational productivities against expected levels and identify causes of variation.
• Provide support for implementation of operational changes.
• Ensure that standardised processes and best practices are designed and implemented.
• Support the roll-out of strategic priority programs where engineering skills are needed.
• Work alongside IT specialists to analyse, collate, and develop process logic that fits into the system template, allowing it to function as expected.
• Work with the OMS CI community to identify areas of waste and support its removal or reduction.

Customer Management:

• Help internal customers understand how proposed operations or operational changes will affect service performance and/or cost.
• Become a trusted advisor to internal customers by demonstrating a good knowledge of operations and engineering principles.

People Management:

• Gain knowledge of good practices and ideas from outside the organization and publicize them within.
• Train, coach, and mentor individuals on sites to become site CI Champions.

Qualifications & Experience
Education:

• Industrial Engineering qualification is essential.
• Six Sigma Green Belt / First Choice Master Bronze/Silver.
• Membership of relevant institutions and other sources of expertise.
• Proven advanced ability to use MS Office tools, such as MS Excel, MS Word, etc.

Experience:

• 3 or more years of experience is required.
• Working in a culturally diverse environment.
• Familiarity with existing DHL operations within geographical scope.
• Working in a challenging environment with targets and deadlines.
• Well-developed understanding of project management tools and processes.
• Change and relationship management skills, combined with strong communication skills (verbal, written, graphic).
• The application of continuous improvement concepts and elements, including Six Sigma.
• Working with engineering tools such as value stream mapping, work study methodology, etc.
• Strong background in relevant mathematical modelling and statistical analysis.
• Relevant within the Cluster/Country.