Information Officer – 2 posts (5-month contract) at Eastern Cape Department: Economic Development, Environmental Affairs and Tourism

Information Officer – 2 posts (5-month contract)

• Salary: R325 101 – R382 959 per annum (Level 7)
• Reference: ECHEALTH/INFOFF/CH/S16/20/10/2025
• Centre: Chris Hani District

Requirements:

• National Senior Certificate plus a National Diploma (NQF Level 6) in Information Management, Public Administration, or a relevant qualification recognised by SAQA.
• 1–2 years’ experience in information management or health information systems.

Knowledge of:

• DHIS software, Tier.Net, and EDR Web.
• National Health Information Systems in South Africa (NHISSA) and District Health Management Information System (DHMIS) policies and frameworks.
• Computer literacy, with proficiency in Microsoft Excel, Word, Access, and PowerPoint.
• Leadership and supervisory skills.
• A valid driver’s licence is required.

Duties:

• Compile HAST monthly, quarterly, and DORA reports for all facilities.
• Maintain and monitor timely data submissions and compile data quality indices measuring timeliness, completeness, submission rates, and data accuracy.
• Serve as a Provincial Tier Key Implementer and Tier.Net technical support personnel, providing troubleshooting and liaising with the National Department of Health (NDoH).
• Provide provincial Health Information EDRWeb support, assisting sites with data capturing challenges.
• Act as Tier.Net and EDR trainer, conducting training sessions for stakeholders on system use and reporting procedures.
• Support district and sub-district personnel with data management issues and ETR technical problems.
• Manage and analyse HAST programme data, identifying outliers, missing data, and incorrect reporting.
• Assist in facility audit readiness by strengthening implementation and adherence to Standard Operating Procedures (SOPs).
• Provide regular feedback to districts on analysed data and progress towards performance targets.
• Monitor Tier.Net progress monthly at both district and facility levels.
• Compile pre-submission reports addressing data quality issues raised by districts.
• Communicate with districts and sub-districts regarding training activities and provide feedback on sessions conducted by the provincial office.
• Coordinate meetings and training workshops focused on data management, reporting, and system performance improvement.