Information Officer – 3 posts (5-Month Contract) at Eastern Cape Department: Economic Development, Environmental Affairs and Tourism

Salary: R325 101 – R382 959 per annum (Level 7)

• Reference: ECHEALTH/INFOFF/ANZO/S16/17/10/2025
• Centre: Alfred Nzo District

Requirements:

• National Senior Certificate plus a National Diploma (NQF Level 6) in Information Management, Public Administration, or a related qualification as recognised by SAQA.
• 1–2 years’ experience in information management or health information systems.

Knowledge of:

• DHIS software, Tier.Net, and EDR Web.
• National Health Information Systems in South Africa (NHISSA) and District Health Management Information System (DHMIS) policies and principles.
• Computer proficiency in Microsoft Excel, Word, Access, and PowerPoint.
• Leadership and supervisory skills.
• A valid driver’s licence is required.

Duties:

• Compile HAST monthly, quarterly, and DORA data reports for health facilities.
• Maintain and monitor timely submission of data and compile data quality indices measuring timeliness, submission completeness, and data accuracy.
• Serve as Provincial Tier Key Implementer and Tier.Net technical support personnel, troubleshooting technical issues and liaising with the National Department of Health (NDoH).
• Provide provincial support for Health Information EDRWeb, assisting sites with capturing and reporting challenges.
• Act as Tier.Net and EDR trainer, providing training to all relevant stakeholders on the use of the systems.
• Support district and sub-district personnel with data-related issues, including ETR technical problems.
• Manage and analyse data for HAST programmes, identifying outliers, missing data, and reporting errors.
• Assist in facility audit readiness by ensuring data quality and adherence to standard operating procedures (SOPs).
• Provide regular feedback to districts on analysed data and performance against set indicators and targets.
• Monitor Tier.Net progress monthly at district and facility levels.
• Compile pre-submission reports addressing district data quality issues.
• Communicate with districts and sub-districts on training sessions, feedback, and follow-up actions conducted by the provincial office.
• Coordinate meetings and training sessions on data management and reporting improvement.