Information Technology Practitioner – 4 posts (5-month contract) at Eastern Cape Department: Economic Development, Environmental Affairs and Tourism

Information technology practitioner – 5 posts (5-month contract)

Salary:

• R325 101 – R382 959 per annum (Level 7)

Reference:

• ECHEALTH/ITP/ORT/S16/31/10/2025

Centre:

• OR Tambo District

Requirements:

• National Senior Certificate.
• National Diploma (NQF Level 6) as recognized by SAQA in Information Technology/Computer Science.
• 1–2 years’ experience in the field.
• Sound technical knowledge and experience of the following is strongly recommended:
• PC repairs.
• Printer repairs.
• Router configuration.
• LAN switching.
• Network protocols.
• Technical problem-solving skills.
• Knowledge of Microsoft Products (Active Directory, Microsoft Exchange).
• Knowledge of configuring and managing printers and multi-function machines.
• Knowledge of desktop and infrastructure environments (servers, switches, networks and cabling).
• Exchange Server Administration, TCP/IP (Networking) and 802.11 (wireless) experience will be an advantage.
• Good interpersonal skills with strong service orientation and the ability to work under pressure.
• Ability to solve problems by applying innovative thinking and encouraging a lateral approach.
• A valid driver’s licence.

Duties:

• Repair computer equipment e.g. servers, PCs and printers.
• Install, configure and support network servers, computer equipment and applications.
• Access the IT environment and write reports.
• Support the ECDOH transversal applications.
• Provide software and application support to end users.
• Coordinate support on office automation services such as: Telephone systems.Copiers.Faxes.Cellular phones,
• Oversee and mentor IT interns.
• Manage Information Technology Services by monitoring local area network (LAN) performance.
• Render 1st line technical support to users on transversal systems and network applications.
• Maintain and monitor all incidents logged through a call logging system.
• Offer prompt support to all district facilities using NDOH systems applications.
• Oversee and monitor district ICT projects, and monitor daily, weekly, and monthly information security (anti-virus, backup solutions).
• Liaise with users on requests for IT requirements.
• Create and maintain an inventory of all desktop and network-related equipment.
• Facilitate ICT awareness sessions and promote adherence to ICT policies among all users.

Closing date: 07 November 2025