Information Technology Support Officer at eThekwini Municipality

Job Purpose    

• To plan and install of new hardware and software services.

Key Responsibility Areas    

• Planning and installing new hardware and software services to the user base.
• Providing networking and telecommunications support.
• Performing technical evaluations of hardware and software.
• Managing the network, e-mail, firewall and telecommunications infrastructure for eThekwini Electricity.
• Managing security of networks, e-mail, firewall and telecommunication resources
• Documenting resources and client information.
• Providing efficient support for user base.

Competencies    

• Business communication.
• Organisational awareness.
• Information strategy.
• Operations.
• Installations and integration.
• User support.
• Interpersonal relationships.
• Resilience.
• Cognitive ability.
• Team orientation.

Essential Requirements    

• Diploma (NQF level 6) or equivalent in the Information and Communication Technology (ICT) field.
• Valid motor vehicle driving license
• 2 Years relevant experience.
• Computer Literacy.

Preferred Requirements    

• 3 Years relevant experience.