Inhouse Account Manager at Hilti Group

Reference No: WD-0002347
What's the role?

• We are looking for motivated individuals who have a passion for customers to join our outbound sales team!

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.

With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

Based within our Customer Service department at our Head office, an Inhouse Account Manager will influence and serve all Hilti customers, including internal team members and Account Managers who have direct relationships with the Hilti customer experience. The role has a direct influence on the organization’s strategy for sustainable Account Development.

This position is responsible for generating incremental, profitable sales to assigned account base through outbound sales within the customer service department. The Inhouse Account Manager will provide appropriate service and strong knowledge of Hilti products, services and software to customers, ensuring the successful achievement of company objectives and growth within the scope of the assigned account base

You would be joining a company ranked as a Top Employer, making Hilti a great place to work.

What do we offer?

We’ll give you the necessary resources you need to excel in your role, including one-on-one coaching, and a complete support network to help you day to day. We’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets.

Hilti will put their trust in you, giving you ample opportunity and freedom to grow and develop. What we want in return is someone who will not only go the extra mile, but also be the right culture fit, someone who will embrace change, and someone with the talent to move the business forward in their field of work. Additionally, we offer you a competitive salary as part of our employee value proposition.

Why should you apply?

• We work with committed and highly qualified people who come from a wide range of areas. We believe that different teams are even more creative, innovative and productive. Success is always based on teamwork and competence - regardless of the personal background of the individual. We place emphasis on your competences, your commitment and your success.

What You Need Is

• Degree preferred or equivalent work experience (2-3 years)
• Previous/Current customer service and/or sales preferred
• SAP and Salesforce experience preferred
• Microsoft Office Skills
• Excellent written, verbal, and presentation skills
• Strong technical and customer relationship management skills required
• Drive to develop strong and sustainable customer relationships
• Strong team player and influencer
• Enthusiastic about hands-on training and workshop exercises

Tempted to apply or find out more? Go to hilti.com and find out more about Hilti.

Closing date: 23 October 2020