Inland First Mile Agent at Maersk Line

Opportunity

• An exciting career opportunity in Cape Town, South Africa.
• A. P Maersk South Africa is looking for a Local, Motivated and driven Inland First Mile Agent who will ensure the timely delivery of import and export containers utilizing preferred or line-approved routing while providing the highest level
• of customer satisfaction.
• He/She will also have to take the initiative to improve inland operation processes and implement methods to drive inter-modal in positioning costs down.

​Main Responsibilities:

• Manage daily dispatch and logistics execution by ensuring smooth operation / service delivery of client needs by keeping a close track on the service providers and ensuring On Time In Full Delivery (OTIF).​
• Ensure local supply chain procedures are in line with global SOP​
• Maintain daily operation communication with internal and external customers, including freight order validation, acceptance and execution.​
• Review weekly and monthly client schedules and demand forecasts to estimate peak and delivery timings                         ​
• Manage the performance of the distribution and transport service providers to achieve best in class levels of on time in full delivery while ensuring quality standards are met.​
• Regular and timely system updates.​
• Exception Management with decisive corrective progress actions, while proactively managing any changes and contingencies.​
• Coordinate and collaborate with customer facing agents to quickly respond to planning amendment, equipment breakdowns or other arising issues​
• Proactively coordinate with vendor management team to ensure we have loading capacity to support loading plans.

Key requirements:

• +1 years of experience in logistics and operations management.
• Supply chain knowledge is an advantage.
• English fluency is a Must.
• Stakeholder management, and working under pressure skills.
• Ability to operate successfully in a complex environment with multiple internal and external stakeholders across several levels.
• Good MS Package knowledge.
• Critical thinking and problem solving skills.