Available Jobs at Kontak Recruitment

Minimum Requirements:

• High school diploma or equivalent; additional education in sales or a related field is a plus.
• Proven track record in sales or a strong desire to pursue a career in sales.
• Excellent communication and interpersonal skills.
• Self-motivated with the ability to work independently and under pressure.
• Attention to detail and strong organizational skills.
• Proficiency in using CRM systems; experience with Skynamo CRM is advantageous.
• Valid driver's license and own transportation.

Duties and Responsibilities:

• Promote and sell our abrasives to prospective clients within the designated region.
• Identify and engage with potential customers through cold calling, networking, and other sales strategies.
• Build and maintain strong relationships with clients to understand their needs and provide appropriate solutions.
• Work closely with the national sales manager to develop and implement sales strategies to achieve targets.
• Utilize the Skynamo CRM system to manage customer interactions, document sales activities, and track progress.

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Minimum Requirements:

• Strong sales experience with a background in business development and strategic selling methodologies.
• Demonstrable ability to manage and lead a team effectively.
• Solid understanding of sales processes, supply chain dynamics, and customer service principles.
• Proficiency in MS Office and CRM capabilities.
• Bachelor's degree or relevant Post Graduate Qualification.
• At least 5 to 10 years of Sales Experience, preferably in the 3/4 PL and/or Freight Forwarding Industry, with essential and non-negotiable FMCG experience.
• Experience with bids and tenders

Duties and Responsibilities:

New Business Development:

• Prospect, develop, and manage new business opportunities through networking, cold calling, and identifying potential clients within designated industry verticals.
• Acquire new business with a focus on Medium, Large, Multinational, and Global accounts.

Tender/RFP/RFQ Management:

• Ensure timely attendance to and capture of bids, tenders, RFQs, and RFPs into the CRM system for all team initiatives.

Sales Management:

• Manage your own sales targets and oversee the financial responsibility of team members (e.g., cell phone allowances, fuel cards, e-tolls).
• Lead and mentor a team, if applicable, leveraging demonstrable ability in team management and leadership.

Skills Development and Innovation:

• Foster skills development within the team and encourage innovative thinking to meet client needs effectively.
• Continuously seek cost-saving initiatives and think outside the box to provide solutions.

Customer Relationship Management (CRM):

• Utilize the CRM system optimally to manage client relationships, track sales activities, and ensure efficient communication both internally and externally.

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Minimum Requirements:

• Bachelor’s degree in business administration, Supply Chain Management, or a related field
• 3 years’ experience in stock, procurement, purchasing or logistics
• Good understanding of procurement function
• Basic understanding of accounting concepts such as VAT, Cost of Sales, Expenses and Fixed assets
• Understanding of Forex, international shipping terms and regulations
• Self-starter, able to take initiative, work without supervision and begin projects independently
• Good analytical skills and attention to detail

Duties and Responsibilities:

• Regularly analysing all stock and non-stock suppliers to ensure they meet price, quality and delivery parameters
• Obtaining supplier price lists and entering ERP system with supplier part numbers
• Source the required goods and or services from approved supplier database
• Maintain and update organisation database includes finding new business partners
• Negotiating with suppliers for cost savings, discounts, volume rebates
• Completing accurate and timely data entry of purchase orders
• Generating and qualifying new suppliers through surveys and on-site visits
• Expediting and coordinating critical deliveries, emergency requisitions, and quotes
• Be responsible for the planning and execution of spares ordering as well as spares consumption
• Planning and execution of the service milestones in conjunction with internal workshop
• Acting as an interface between supplier and internal departments regarding orders
• Tracking and communicating order status
• May be required to assist with ad-hoc tasks. Multi skilled to perform duties of other procurement personnel in their absence
• Analyse trends and patterns to implement the stockholding and replenishment strategy for commodities
• Pull and manage reports on a weekly, monthly, and quarterly basis, for open, received purchases orders
• Assist finance in receiving the relevant supporting documents for supplier’s payments i.e. invoices, delivery notes and authorised purchase orders
• Ensure all orders are placed and completed at the right time, with right quantities, with the right quality, delivered to the right place at the right price
• Attend and resolve any administrative discrepancies including but not limited to incorrect deliveries and price variances within thirty-six (36) hours
• Link PO to requisition (spares, non-stock, machines & other) and advice of ETA in MS Teams
• Investigate the best ways to reduce operational expenditure and cost
• Negotiate favorable terms for organisation and drive the culture for long-term savings
• Reduced the use of COD and ad-hoc purchase accounts

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Minimum Requirements:

• Proven experience in server management, cloud technologies, and IT infrastructure. 
• Strong background in IT security and network management. 
• Experience in technical project management. 
• Familiarity with Microsoft Power Platforms and hosted PABX systems. 
• Excellent documentation skills and the ability to convey technical insights.
• Must have a driver’s license and own vehicle. 
• Willingness to work after hours and travel to client sites

Duties and Responsibilities: 

• Managing and troubleshooting server OS and related services including Windows Server, AD, DNS, and Group Policy. 
• Deploying and managing cloud technologies such as Azure, AWS, and Office 365 services. 
• Overseeing infrastructure elements such as server hardware and virtualization technologies. 
• Implementing backup and disaster recovery solutions along with DR testing. 
• Enhancing IT security through managing firewalls, endpoint detection and response (EDR), software services, security policies, and penetration testing. 
• Designing, troubleshooting, and implementing network solutions. 
• Setting up and troubleshooting hosted PABX systems. 
• Utilizing Microsoft Power Platforms in projects. 
• Providing technical leadership in project management, scoping, and documentation.

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Minimum Requirements:

• Minimum 5 years of relevant experience in the clearing and forwarding industry, with a focus on African trade
• In-depth knowledge of trade regulations, customs procedures, and logistics in the African region
• Proven experience in business processes design and implementation
• Commercial expertise including agent management
• Africa risk management experience advantageous

Duties and Responsibilities:

Africa Agent Network Management:

• Facilitate the onboarding of new agents as required.
• Cultivate strong relationships with agents to foster trust and cooperation.
• Define and measure relevant KPIs for evaluating agent performance.
• Establish a system for regular evaluation of agent performance.

Client Management:

• Understand and address client-specific trade needs in Africa.
• Collaborate with Business Development and Operations to deliver effective solutions.

Risk Management:

• Identify and address potential risks related to shipping, customs, and documentation.
• Promptly find solutions to issues such as delays or disruptions in the supply chain.

Collaboration on Pricing Strategy:

• Work with sales, operations, and Trade Lane to align Africa pricing strategies with business objectives.
• Provide inputs for pricing strategy development based on market dynamics and customer demands.

Information Management and Reporting:

• Conduct market research to monitor competitor pricing and identify emerging trends.
• Prepare various reports including KPI reports, market and industry reports, profitability reports, and risk management reports.
• Ensure accurate upload of Africa information on internal systems.
• Utilize relevant Management Information Systems for decision-making.

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Minimum Requirements:

• Bachelor's degree or relevant Post Graduate Qualification preferred.
• At least 5 to 10 years of Sales Experience in the International Freight Forwarding Industry.
• Strong understanding of air and sea forwarding processes, regulations, and requirements.
• Excellent communication and negotiation skills.
• Proficiency in MS Office and CRM systems; CargoWise (CW) experience is advantageous.
• Ability to thrive in dynamic environments and manage stress effectively.
• Critical thinking and problem-solving abilities.
• High level of motivation and sales orientation.

Duties and Responsibilities:

New Business Development:

• Generate personal new Forwarding sales to meet annual trade lane volume targets.
• Identify and cultivate relationships with potential prospects to increase market share.
• Coordinate new business accounts secured by the FSM and assess potential opportunities within the inter-company pipeline.

Communication and Liaison:

• Act as a liaison between internal departments, international partners, and clients to ensure effective resolution of issues and adherence to client requirements.
• Communicate regularly with foreign and domestic offices, department managers, and upper management regarding service quality and related issues.

Sales Planning and Execution:

• Define and quantify new Air & Ocean Forwarding targets in collaboration with BD Commercial and Trade Lane teams.
• Develop and execute sales plans to achieve growth objectives, supported by comprehensive monthly, quarterly, and yearly reports.

Standard Operating Procedures (SOP) and Proposals:

• Prepare SOPs and Forwarding Rate Proposals based on customer requirements to ensure quality and profitable service delivery.
• Work closely with the management team and operating staff to implement SOPs and maintain service standards.

Relationship Building and Diplomacy:

• Build strong rapport and credibility with clients through a consultative approach.
• Exercise diplomacy in resolving customer inquiries and issues, maintaining integrity and ethical standards.

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Minimum Requirements:

• Proficient in English, both verbal and written, with excellent communication skills.
• Professional demeanour with a focus on hospitality and customer service.
• Strong listening skills and the ability to be sensitive, understanding, and responsive to guest needs.
• Calm, patient, and capable of managing stressful situations gracefully.
• Ability to work effectively as part of a team.
• Must possess a valid driver’s license.
• Comfortable working hospitality hours. 

Duties: 

• Manage guest check-ins and check-outs, ensuring a smooth and welcoming process.
• Respond to additional guest requests such as booking airport shuttles, arranging transportation, and providing access codes.
• Prepare and serve light breakfasts, coffees, and other beverages to guests.
• Maintain a high level of customer service and care throughout all guest interactions.
• Handle all guest communications including emails and messages via WhatsApp and Instagram.