Inside Sales Support Intern at Rockwell Automation

Job Description

• As an Inside Sales Support Intern, you will support both internal and external customers by assisting with pricing, quotations, system support, and sales operations. Internship will last 12 months and is paid. You will report to the Inside Sales Manager and work onsite in Jahannesburg, Gauteng , South Africa

Your Responsibilities:

• Prepare product quotations, initiate Special Price Agreements (SPA), and support Engineered To Order (ETO) quotes in SAP.
• Provide first-level technical support, manage product and pricing queries, and assist with competitor product conversions.
• Support sales systems including Dynamics, Power BI, SAP Fiori, PRM, and Anaplan, including training and reporting activities.
• Assist with channel partner programs, customer onboarding, and compliance processes such as anti-bribery due diligence.
• Contribute to lead validation, new business development, and marketing support including customer surveys and price action communication.

The Essentials - You Will Have:

• Bachelor of Business Management Degree or equivalent.
• Alternatively, a Bachelor or Diploma in Information Technology (or equivalent).

The Preferred – You Might Also Have:

• Familiarity with SAP, Dynamics CRM, Power BI, PRM or similar business systems.
• Experience in preparing quotations or handling product-related queries.
• Exposure to sales operations or customer support processes.
• Understanding of commercial programs or partner management tools.
• Interest in digitalization and business development activities.