Inspector Team Leader-Newcastle at QIMA

• You are a quality control specialist with some supervisor experience under your belt. You combine compliance to procedure with an approachable personal style, and are good at resolving issues, even conflicts, in a friendly and constructive way. You can motivate an underperforming employee to shape up without creating unnecessary friction, and make sure that everyone gets with the program. 
• Do you have a digital mindset that encourages all around and your team to proactively explore and adopt emerging technologies, leverage data-driven insights, and experiment with new digital strategies through creativity and keep the organization ahead?
• Does the above describe you? Then get in touch, because we want you to be our Inspector Leader!

The Job
Your main responsibilities will be to: 

• Supervise a team of 40+ quality inspectors and oversee their performance through Key Performance Indicators. Take actions based on their results. 
• Act as a trainer and coach, provide technical support and guidance to inspectors and conduct performance evaluations and on-site audits. 
• Train product inspectors to the inspection standard processes and clients’ specific requirements and inspection protocols. 
• Propose and implement solutions to improve standards of service to prevent issues that may impact the quality of inspections. 
• Lead the investigations to establish whether any claims related to the inspectors’ actions are legitimate. 
• Represent QIMA during meetings with customers to support the sales development in the region, provide technical expertise, and kickoff inspection programs. 
• Maintain good working relationships with all the suppliers and factories where we inspect.

The Candidate

• In order to be successful in this role, you must have: 
• Master’s degree in engineering; strong familiarity with Quality Management or Product Organization 
• Practical experience in performing QC inspections with a strong desire to improve internal protocols. 
• Technology driven mindset. 
• Strong willingness and potential to become a manager of high-scale teams with a mindset oriented towards performance management. 
• Ability to travel to meet your team members and to