Insurance Retention Agent-1 at FNB South Africa February, 2026

- Insurance Retention Agent-1 at FNB South Africa
- View Jobs in Banking / Financial Services / View Jobs at FNB South Africa
Posted: Feb 13, 2026

Deadline: Feb 28, 2026
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In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
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Insurance Retention Agent-1
- Job Type Full Time
- Qualification Matric
- Experience 2 years
- Location Gauteng
- City Johannesburg
- Job Field Customer Care , Insurance
Job Description
- Interacts with existing customers to perform various retention related activities, which includes cross-selling, suggestion of alternative products, resolution of customer queries and unhappiness and product education to maximize customer experience and positively impact retention.
Are you someone who can:
- Achieve monthly Retention targets
- Have accurate, timely administration
- Manage stakeholder engagement
- Adhere to risk and compliance requirements
- Strive for teamwork, self-management and alignment with FNB values
- Excel in: Retentions, Reinstatements, Policy reviews, Upselling and Policy Cancellation
You will be an ideal candidate if you have:
- Minimum 2 years Retentions experience
- Minimum 2 years Short Term Insurance experience
- RE Qualification
- Short Term Insurance qualification
- Matric Essential
End Date: February 20, 2026
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Method of Application

Interested and qualified? Go to FNB South Africa on firstrand.wd3.myworkdayjobs.com to apply

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