Integrated Delivery Manager at FirstRand Corporate Centre

Purpose:

The purpose of the role is to manage successful end-to-end delivery and execution of projects and initiatives within the Change Framework, ensuring business partnership and product enablement through the implementation of strategic initiatives. Furthermore, ensuring that projects deliver within budget with effective resource management across the value chain.

Management Accountability:

• Assist the business and product owners to formulate business cases in terms of the product value proposition, with follow through to benefits realization.
• Study all aspects of the defined business strategy to ensure that there is clarity on the requirements of identified strategic initiatives and a high degree of alignment.
• Drive end-to-end delivery of the assigned projects and initiatives through a robust project planning and reporting and all project design and enablement communities via reporting through the change framework.
• Understand high level conceptual input into the business design of the area where the initiatives under management will impact business design.
• Ensure end-to-end enablement of the project to business as usual with a focus on continued delivery after closure.
• Include Systems Development Lifecycle (SDLC) in projects to ensure appropriate work stream outcomes of that include but not limited to: management and engagement of the delivery capability i.e. change management, tech, design etc.
• Ensure that benefits defined in business cases are realized and that potential shortfalls or changes in the environment are highlighted to steering committees. Make recommendations to realign projects and initiatives or stop them if it becomes apparent that intended benefits will not be realized.
• With the PMO Lead participate in the funding negotiations for each of the initiatives under management. Ensure that separate cost centers and systems reference numbers are allocated and that all costs for the projects are accounted for.
• With the PMO Lead approve project expenses within budget and up to the assigned limit. Escalate other items to the project sponsors.
• Ensure monthly reconciliation of budget.
• With the PMO Lead for each change initiative, identify the most appropriate project team. Contract with their line managers to release them from their duties.
• Work with the managers of project team members to incorporate project deliverables into the performance contracts of the individuals. Ensure that appropriate feedback is given during the formal performance development review cycles to allow the line managers to make rating decisions.
• Co-review with PMO Lead the performance of project team members against project timelines, agreed outputs and defined quality standards. Ensure that proper consequence management is put in place for poor delivery.
• Assist with management and coaching of work stream leads.

Project Governance Accountability:

• Ensure that all projects and initiatives undertaken by the area conform to the Group's change methodology and compliance requirements and review project documentation/evidence for each component.
• Ensure quality assurance reviews on the work are completed. Ensure that findings raised on quality assurance are addressed.
• Action and ensure "fit and proper" compliance in the projects.
• Conduct root-cause analysis, design and implement mitigation plans to ensure business is prepared for future disruption in production.
• Action and ensure appropriate risk management on the project or any risk events, including management of the risk plan.
• Ensure the development of project update reports according to the frequencies determined by the key
• stakeholders for each project. Review reports prepared for key initiatives and write or assist with writing  the executive summaries for those projects based on the key risks, issues and milestones. Support the presentation of reports to the project steering committees.
• Ensure that all risks and issues are properly logged, classified and escalated as required.
• Ensure that the team maintains an adequate log of project activities and report items to various governance forums where required.
• Review the work prepared or executed by members of the project teams to ensure adequate quality and completeness.
• Coordinate the efforts of the different teams under management to ensure minimal duplication of efforts, maximum efficiency and to maximize value for money.
• Recommend re-allocation of resources between different areas e.g. headcount or budgets within overall approved resources for projects.
• Monitor project budgets including signing off of invoices and quotes within mandate.
• Ensure solutions are delivered and implemented according to original design, allowing for tactical changes according to longer term strategic plans.
• Ensure that projects are delivered and comply with change framework rules and policies.
• Ensure that the defined engagement model and business rules are implemented and adhered to in the area of responsibility and create corrective actions where required.
• Drive a culture of proactive compliance in the projects.
• Facilitate, support and guide the delivery and achievement of business team results.

Stakeholder Management Engagement Accountability:

• As required, actively promote the collaborative engagement of internal and external stakeholders of suppliers and projects.
• Build strong relationships with both internal and external stakeholders through continuous engagements and attendance of business forums.
• Ensure impeccable and timeous delivery levels through engagement protocols for stakeholders to understand their roles and responsibilities.

Education and Experience Required:

• B-degree with preference for a B Sc., B Sc (Eng), B Sc (Computers/IT) or equivalent NQF level 7 qualification
• Project management diploma or Certificate i.e. PMP, Prince 2 or equivalent would be an advantage
• At least five (5) years programme management experience.
• Experience in managing and delivering on a complex business projects.
• Minimum 3 years banking experience.
• Two (2) years proven people management experience/leading teams would be an advantage.