Integrated Solutions (IS) Specialist (Bethlehem) at AFGRI Equipment

Description

• To provide support and technical advice where specialised knowledge is required and to resolve problems and enhance skill levels.

Requirements

REQUIRED MINIMUM EDUCATION/TRAINING

• Grade 12
• Qualified Technician

REQUIRED MINIMUM WORK EXPERIENCE

• 5 years related experience after qualification, including management exposure,
• Exposure to John Deere Precision Technology is beneficial (Construction, Forestry or Agriculture)

KEY PERFORMANCE AREAS

• Assist technicians and equipment employees with complex technical issues, ensuring the highest quality of workmanship and service.
• Identify training needs, conduct internal training sessions, and provide on-the-job training to improve technical skills and knowledge.
• Build and maintain strong customer relationships, address concerns, and deliver exceptional customer service through follow-ups and demonstrations.
• Report on all advice given and problems solved, keeping track of difficult issues and sharing insights to benefit our customers.

TECHNICAL KNOWLEDGE/ COMPETENCIES

• Good knowledge of AFGRI’s product range
• Advanced computer knowledge in related programs
• Good verbal expression and communication skills
• Coaching and training skills
• High level of Digital Dexterity
• Valid Drivers Licence

BEHAVIOURAL COMPETENCIES

• Willingness to travel and work irregular hours
• Problem analysis
• Business acumen
• Customer orientation
• Self starter
• Accountability
• Self development

Closing Date: 07 August 2026