Interim Programme Coordinator at TCTA (Trans-Caledon Tunnel Authority)

THE KEY PERFORMANCE AREAS OF THE ROLE IN FOCUS, ARE:

Project Support

• Registration of Projects on the Projects register / system.
• Assist with proper use of the registration request process.
• Administer the project tracking tool and draw attention to non-compliance (such as milestones, schedule performance, resource constraints, etc.)
• Assist in preparation of the Project plan including scope, time, budgets, resources and risks.

 Data maintenance and reporting

• Conducting effective document management, including accurate electronic and/ or paper filing systems and mailing system for the PMO Manager. 
• Assisting the specialist with governance reporting, where necessary.
• Developing, capturing, maintaining and updating database information.
• Ensure central repository for project documentation is kept up to date with all programme/ project documentation.

Query Handling and Service Requests

• Handling or redirecting project related 1st line internal telephonic/ mail enquiries and requests.
• Providing feedback on queries and service request.
• Escalating queries and issues to relevant stakeholders for resolution.
• Liaising with internal stakeholders to determine service requests.
• Following-up with the relevant stakeholders on unresolved escalated queries. 

General administrative support

• Providing general administrative support to the PMO office.
• Assisting with project invoice processing and follow up for supplier payments.
• Executing printing, duplication, scanning, reproduction and binding of relevant documentation.
• Coordinating arrangement of meeting logistics (including catering and venue preparations).

Requirements

Minimum Qualification:

• Certification in Project Administration
• 5 Years Experience in programme coordination or a related field.

Experience in:

• Project reporting
• Scheduling of meetings
• Follow up on action items
• Create and manage key project documentation such as meeting minutes, action items, attendance registers and governance artefacts.