We love what we do. And are always on the lookout for like-minded people who share our passion for conserving the wilderness. Each job plays a big part in our shared purpose: to increase the world’s wilderness, together. With operations in eight African countries, we offer a wide array of life-changing career opportunities.
We are the pioneering collect...
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Intermediate Operations Specialist (Rest Of the World)
Liaise with travel designers, UK Operations Team and suppliers on all bookings in an operational and financial capacity
Communicate continuously with suppliers and internal sales and operations support teams to build trust and provide excellent support to the UK Teams
Keep all booking information updated in the system ensuring CRM is continually up to date.
Keep updated with all Wilderness and Associated product updates, as well as technology updates
Attend all Wilderness and Associated Product training on a weekly basis, this knowledge facilitates exceeding expectations and accuracy in the booking process
Keep abreast with company policies, procedures and system updates
CANDIDATE PROFILE
Qualification:
Matric certificate – with maths (minimum standard grade or above)
Tertiary certificate in Travel & Tourism/hospitality.
Experience:
4-5 years’ experience in an operations/administration role in the travel industry
Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
Computer Literate (Microsoft Office, Email, Teams, Internet browsers)
Proven English literacy.
Working knowledge of TourPlan and WISH or similar booking/operating system.
General product knowledge on Southern and East Africa.
Personal or educational travel experience advantageous
Gmail
Yahoomail