Internal Client Services - Supervisor Frontline Services at Deloitte

Main Purpose of Job

To oversee and ensure that the day-to-day operations of the Deloitte offices is running smoothly, effectively, efficiently, and professionally at all times. This includes, Receptions, Switchboard, Training Rooms, pause areas/kitchens, Auditoriums as well as meeting rooms. To ensure that Frontline provide a World Class Client/Visitor experience in all the Deloitte offices to ensure Client satisfaction when they visit our building.

Qualifications
Minimum Qualifications

• Matric
• Desired Qualifications
• Diploma Office Management/Customer Services

Minimum Experience

• 3 years’ working experience with proficient knowledge of Microsoft Office

Desired Experience

• 4 to 5 years Supervisory experience   

Additional Information
Technical competencies

• Basic knowledge of the standardised routines of the role
• Basic knowledge of Outlook and programs relevant to the role

Behavioral Competencies

• Communicates effectively both in writing and verbally
• Good interpersonal skills
• Keen to learn
• Focuses on delivery
• Is adaptable
• Ability to solve basic problems related to specific tasks
• Basic understanding of business