Internal Communications Manager at FNB South Africa

Job Description

• Develop and manage integrated, innovative media plans and processes, ensuring efficient spend and achievement of optimal brand exposure.

Role Purpose

• The Staff Engagement Manager will be responsible for planning, coordinating, and executing the annual calendar of initiatives designed to engage, inspire, and connect employees across the business.
• The role plays a critical part in shaping culture, building morale, and strengthening alignment to company values through creative, inclusive, and impactful staff engagement activities.

Key responsibilities:

 Annual Engagement Calendar:

• Develop and manage a structured annual calendar of staff engagement activities aligned to business priorities, cultural moments, and employee needs.
• Ensure a balanced mix of engagement formats, including townhalls, wellness initiatives, heritage and awareness months, volunteering, recognition programmes, and social events.

Planning & Execution:

• Design and implement engagement campaigns, activities, and events that drive participation and foster a sense of belonging.
• Collaborate with leadership, HR, and internal communications to ensure messages and initiatives are consistent and impactful.
• Manage logistics for events and activations, including venues, vendors, budgets, and stakeholder coordination.

Employee Experience:

• Act as a custodian of staff culture, ensuring activities reflect diversity, inclusivity, and the company’s values.
• Introduce creative ways to measure and improve engagement, such as surveys, focus groups, and feedback sessions.
• Champion initiatives that connect employees to business strategy, purpose, and brand identity.

Measurement & Reporting:

• Track participation and impact of engagement activities, reporting insights and recommendations to leadership.
• Use data and feedback to refine the calendar and continuously improve employee experiences

You will be an ideal candidate if you have:

• Degree or diploma in Communications, HR, Organisational Development, Marketing, or related field.
• 5+ years’ experience in employee engagement, communications, HR, or event/project management.
• Proven track record of designing and delivering impactful employee engagement programmes.
• Experience in driving culture-building initiatives across diverse teams is advantageous

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you have the following:

• Strong project management and organisational skills.
• Excellent communication and storytelling ability.
• Creative thinker with a passion for people and culture.
• Ability to collaborate across departments and build strong relationships.
• Skilled at managing budgets and working with external service providers.
• Comfortable working in a fast-paced, dynamic environment.
• Passionate about people and culture.
• Energetic, approachable, and able to inspire participation.
• Adaptable and innovative, with a solution-oriented mindset.
• Detail-oriented, proactive, and able to deliver under pressure.

End Date: November 12, 2025