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  • Posted: Nov 6, 2025
    Deadline: Nov 30, 2025
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  • In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
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    Wealth Manager

    Job Description

    • Provide product support training on Wills, ensure multiple channel relationships, prepare Wills free of legal drafting errors and cross sell
    • Achieve total revenue targets by either growing of existing clients (optimizing revenue opportunities) or by acquiring new clients.
    • Provide information to Finance department on both income and expenditure budgets for the functional area to prepare accurate financial forecasts.
    • Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
    • Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
    • Develop and maintain a partnership model with staff in the area to facilitate strategic decisions and the application of value-add practices.
    • Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
    • Benchmark market performance levels and business concepts to aid in target setting.
    • Maximize Business Portfolio cross sell opportunities and strengthen client relationships.
    • Track, control and influence Wealth sales activities with the specific aim to achieve previously determined sales team targets.
    • Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
    • Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions.  Ensure compliance with audit requirements.
    • Develop appropriate product pricing and costing policies based on marketplace dynamics research.
    • Define a Sales portfolio growth strategy in line with predetermined growth targets, which are determined on an annual basis through conducting competitor analysis and innovating new value propositions by developing sales initiatives which align with the various segment strategies.
    • Develop a deep understanding of the technical trends, commercial market, competition and trends in the market. Research and identify new entrants in the relevant industries (mobile, payments, finance etc.).
    • Assess opportunities and threats from these entrants.
    • Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.
    • Manage own development to increase own competencies.
    • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.

    End Date: November 7, 2025

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    Platform Strategy Lead

    Job Description

    • To provide thought leadership, defining and articulating the platform enablement strategy, and the operationalization thereof.
    • To support the Chief Digital Office and its various teams by creating focus on ensuring that the strategic priorities are effectively coordinated across the Group, successfully communicated and aligned to the Group Chief Digital Office strategy.
    • To partner with the various Chief Digital Office teams, Chief Information Officers and Chief Executive Officers to articulate and deliver against the Platform Strategy through various initiatives.

    Hello Future Platform Strategy Lead

    • We’re looking for a visionary leader to shape and drive our platform enablement strategy. This role is key to providing thought leadership, defining the strategic direction, and ensuring effective operational execution.
    • You will play a pivotal role in supporting the Chief Digital Office and its teams by aligning and coordinating strategic priorities across the Group. Your work will ensure these priorities are clearly communicated and fully integrated with the Group Chief Digital Office’s overarching strategy.
    • Collaboration is at the heart of this role. You’ll partner with teams across the Chief Digital Office, as well as Chief Information Officers and Chief Executive Officers, to articulate and deliver the Platform Strategy through impactful initiatives.

    Are you someone who can: 

    • Identify synergies across the business and enablement pillars (ecosystems).
    • Integrate information-share across business pillars. Monitor progress via defined success metrics using insights and knowledge gained from high level reports to influence direction of the business to ensure organization performance against long-term strategy and make necessary adjustments.
    • Align departmental goals, processes, and resource allocation with the organizational strategy. Conduct research and analyse operational effectiveness, processes, stakeholders and assess market trends and competitors to identify threats and opportunities which can be presented in the format of findings, projections, and recommended actions.
    • Plan, implement and manage proposed recommendations related to strategic initiatives/deliverables/ projects and monitor reporting on strategic initiatives/projects.
    • Support and guide senior executive decision-making processes. Align, integrate, and innovate area of accountability to enable the creation of integrated, specialized solutions and create a sustainable competitive advantage for Business.
    • Maintain up to date knowledge of local and global trends.
    •  Contribute towards informed strategic debate at functional Exco Level.
    • Enable and operationalize strategic initiatives of the Chief Digital Office. Be a thought partner and provide support to the Chief Digital Office and its associated teams in the execution of various accountabilities.
    • Evolution of the Platform strategy and associated architecture, leveraging internal inputs and partnerships.

    Education and Experience 

    • Bachelor of Commerce with Honours
    • 6-8 Years experience in IT Development

    End Date: November 7, 2025

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    Local Market Operations Manager

    Job Description

    • To manage administration and operations for the relevant branches to reduce operational risks.
    • Implement the operations and migration scorecard for the branch and the node.
    • Assess own performance through seeking timely and clear feedback and request training where appropriate.
    • Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
    • Develop, encourage and nurture collaborative relationships across the FRG.
    • Provide input into the development of the tactical strategy and develop and implement a supporting operational strategy.
    • Ensure compliance to legislative and audit requirements and adherence to relevant processes.
    • Develop new insights into situations and apply innovative solutions to make organisational improvements.
    • Deliver internal and external customer service excellence through adherence to quality service standards.
    • Prevent wastage and identify process improvements to contain and reduce costs.

    End Date: November 11, 2025

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    Internal Communications Manager

    Job Description

    • Develop and manage integrated, innovative media plans and processes, ensuring efficient spend and achievement of optimal brand exposure.

    Role Purpose

    • The Staff Engagement Manager will be responsible for planning, coordinating, and executing the annual calendar of initiatives designed to engage, inspire, and connect employees across the business.
    • The role plays a critical part in shaping culture, building morale, and strengthening alignment to company values through creative, inclusive, and impactful staff engagement activities.

    Key responsibilities:

     Annual Engagement Calendar:

    • Develop and manage a structured annual calendar of staff engagement activities aligned to business priorities, cultural moments, and employee needs.
    • Ensure a balanced mix of engagement formats, including townhalls, wellness initiatives, heritage and awareness months, volunteering, recognition programmes, and social events.

    Planning & Execution:

    • Design and implement engagement campaigns, activities, and events that drive participation and foster a sense of belonging.
    • Collaborate with leadership, HR, and internal communications to ensure messages and initiatives are consistent and impactful.
    • Manage logistics for events and activations, including venues, vendors, budgets, and stakeholder coordination.

    Employee Experience:

    • Act as a custodian of staff culture, ensuring activities reflect diversity, inclusivity, and the company’s values.
    • Introduce creative ways to measure and improve engagement, such as surveys, focus groups, and feedback sessions.
    • Champion initiatives that connect employees to business strategy, purpose, and brand identity.

    Measurement & Reporting:

    • Track participation and impact of engagement activities, reporting insights and recommendations to leadership.
    • Use data and feedback to refine the calendar and continuously improve employee experiences

    You will be an ideal candidate if you have:

    • Degree or diploma in Communications, HR, Organisational Development, Marketing, or related field.
    • 5+ years’ experience in employee engagement, communications, HR, or event/project management.
    • Proven track record of designing and delivering impactful employee engagement programmes.
    • Experience in driving culture-building initiatives across diverse teams is advantageous

    You will have access to:

    • Opportunities to network and collaborate
    • A challenging working environment that is progressive and agile
    • Opportunities to innovate where initiative is taken and owned end to end

    We can be a match if you have the following:

    • Strong project management and organisational skills.
    • Excellent communication and storytelling ability.
    • Creative thinker with a passion for people and culture.
    • Ability to collaborate across departments and build strong relationships.
    • Skilled at managing budgets and working with external service providers.
    • Comfortable working in a fast-paced, dynamic environment.
    • Passionate about people and culture.
    • Energetic, approachable, and able to inspire participation.
    • Adaptable and innovative, with a solution-oriented mindset.
    • Detail-oriented, proactive, and able to deliver under pressure.

    End Date: November 12, 2025 

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    Key Account Manager

    Job Description

    • To manage and support the key accounts team

    You will be an ideal candidate if you have:

    • Completed a FSCA recognized FAIS relevant NQF Level 7 Qualification or higher

    You will be a match if you are:

    • Drive an Increase in average balance of specific portfolio of assets as defined in the Financial Performance Report of the business
    • Drive an increase in average balance of specific portfolio of liabilities (e.g. Call reports, 32 Day Deposits, Fixed Deposits) as defined in the Financial Performance Report of the Business
    • Manage costs / expenses within approved budget to achieve cost efficiencies
    • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
    • Build and maintain strategic relationships with internal and external parties to support the sales strategy
    • Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
    • Manage existing clients and grow portfolio through making contact and generating leads
    • Provide sales support efficiencies and services in order to ensure retention of clients
    • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
    • Comply with governance in terms of legislative and audit requirements
    • Enter all Qualified leads into the sales pipeline and maintain on a daily basis
    • Track, control and influence sales activities with the specific aim to increase sales efficiencies
    • Develop materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes
    • Develop a deep understanding of the technical trends, market, competition and trends in the market. Research and identify new entrants in the relevant industries (mobile, payments, finance etc). Assess opportunities and threats from these entrants
    • Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
    • Manage own development to increase own competencies
    • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

    End Date: November 12, 2025

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    Branch Delivery Sales and Service Team leader- Pretoria

    Job Description

    • To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service

    Are you someone who can:

    • Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work 
    • Drive sales across product and campaign initiatives to exceed set targets 
    • Deliver customer experience excellence aligned to Organisational values and service standards 
    • Build professional long-term relationships with customers based on trust that builds the brand 
    • Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service 
    • Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application 
    • Provide customers with relevant information to keep them informed of products and service options  
    • Ensure full understanding of customer needs to deliver a quality service 
    • Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards 
    • Communicate how customer service solution will be implemented and secure buy-in  
    • Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options 
    • Ensure resolution of customer queries and complaints timeously and ownership of issues 
    • Analyse customer feedback to help improve customer service Propose ideas to improve customer service 
    • Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in  
    • Engage in cross-functional relationships to obtain and to provide work support 
    • Engage with customers to understand their unique requirements, drive value optimisation and advise best options for product integration and wealth management Manage the growth of active customer account base
    • Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability 
    • Ensure implementation of relevant policies, governance and practice standards across the business  
    • Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements 
    • Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes 
    • Develop an understanding of risks and risk management approaches 
    • Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks 
    • Educate others and make suggestions for improvements 
    • Network and participate in specialist risk forums where required  
    • Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data 
    • Provide regular reports on the delivery of services against agreed service level agreements and in terms of overall customer targets 
    • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities 
    • Understand competencies and skills required for own and employee's development and performance 
    • Identify development needs and select effective solutions to address own and employee development needs 
    • Ensure that each employee prepares a personal development plan that is implemented and reviewed as required 
    • Provide on the job coaching and guidance 
    • Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared 
    • Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies 
    • Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement 
    • Manage team delivery against goals in the area of responsibility 
    • Manage performance moderation, disciplinary action, recognition and retention processes in line with HR policies and procedures 
    • Participate in Talent Management practices and processes in line with HR policies and procedures
    • Implement employment equity plan targets in all recruitment and employee movement activities 
    • Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback 
    • Ensure skills are transferred to specific functions 
    • Ensure conflict resolution and respond to complaints or concerns  
    • Set relevant stretch goals for team and motivate achievement

    You will be an ideal candidate if you possess the following:

    • A completed financial related qualification (NQF5 or higher)

    You will have access to:

    • Opportunities to build relationships as part of a dynamic team.
    • A challenging working environment
    • Personal and professional growth

    End Date: November 12, 2025

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    Portfolio Management Assistant

    Job Description

    • To provide support to a group of Portfolio Managers in managing their client books, in an administrative, trading and client servicing capacity
    • To ensure that the policies and procedures, are properly implemented and that all controls necessary are in place to minimise losses whilst ensuring that appropriate resources are in place to efficiently assist the Portfolio Managers to generate revenue
    • To participate in all business projects with the view to meet the strategic intent of the business

    Are you someone who can:

    • Act responsibly with work related resources in order to contribute to cost containment
    • Build and maintain stakeholder relationships
    • Support a group of Portfolio Managers in managing their client books, in an administrative, trading and client servicing capacity
    • Ensure compliance, implement, and manage Management Information Systems

    You will be an ideal candidate if you can:

    • Provide support to a group of Portfolio Managers in managing their client books, in an administrative, trading and client servicing capacity
    • Ensure that the policies and procedures, are properly implemented and that all controls necessary are in place to minimise losses whilst ensuring that appropriate resources are in place to efficiently assist the Portfolio Managers to generate revenue
    • Participate in all business projects with the view to meet the strategic intent of the business

    You will have access to:

    • Opportunities to network and collaborate
    • A challenging working environment
    • Opportunities to innovate

    We can be a match if you:

    • Are adaptable and curious
    • Analyse complex data sets
    • Can thrive in a collaborative environment

    End Date: November 12, 2025

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    Islamic Banking Regional Manager

    Job Description

    • To develop a regional strategy that is aligned to Business strategy To lead a sales team to execute on the strategy in order to achieve business objectives across Retail, Commercial, Rest of Africa, Corporate and Institutional for FirstRand Islamic Financial Services To be responsible for the retention and growth of the customer base (market share).

    The Ideal candidate must have the following exposure:

    • Develop a regional strategy across Retail and Commercial (R&C) aligned to business strategy and ensure execution thereof
    • Provide input into Islamic business strategy
    • Track, control and influence sales activities with the specific aim to increase Revenue growth for Retail, Commercial, Corporate and Institutional
    • Monitor cost activities and collection of revenue and measure cost to income against set targets and place measures in place to address any discrepancies
    • Determine targets for revenue growth
    • Achieve net profit growth for the region
    • Maximise Business Portfolio cross sell opportunities and strengthen client relationships
    • Ensure optimal segmentation within region
    • Overall responsible for the management and growth of the business across the region
    • Contribute to the successful implementation of campaigns by setting standards and supporting execution
    • Plan and manage execution of campaigns successfully and on schedule
    • Maintain operational accountability for all campaign execution
    • Set standards and benchmarks for measuring successful campaign execution
    • Provide support at relevant committees and influence approval on Islamic product deals
    • Coordinate and facilitate all approved strategic projects
    • Comply with governance in terms of Shari’ah principles, legislative and audit requirements
    • Identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions
    • Be aware of, and responsive to local market conditions
    • Analyse competitor information to develop a strategic plan to acquire new business
    • Improve business decisions by analysing reliable customer data from the Business Intelligence team to identify gaps and opportunities for the sales team to cross sell
    • Ensure that sales strategies are aligned across the customer value proposition
    • Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives

    ​​​​​​​You will be an ideal candidate if you:

    • Relevant Degree.
    • 5+ year’s relevant Relationship Management experience.
    • 5 + years in the financial / banking sector.
    • RE5 qualification and KI Individuals
    • Must be able to do Supervision
    • Have people management skills

    End Date: November 11, 2025

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    Distribution Support Manager

    Job Description

    • To identify and implementation of channel optimisations and efficiencies

    Are you someone who has:

    • Channel Enablement: Equip and empower advisors, and frontline staff to confidently offer long and short-term insurance solutions through fit for purpose selling tools, and simplified journeys.
    • Sales Strategy Execution: Implement tailored sales support plans aligned to investment and insurance multi-channel dynamics and customer segments.
    • Performance Management: Monitor, report on, and drive performance of marketing activities across key channels and sales targets.
    • Stakeholder Engagement: Build relationships with internal stakeholders to drive credibility and visibility in channels to ensure seamless delivery of marketing activities for growth.
    • Competitor Positioning: Monitor market trends and insurer offerings to craft compelling value propositions that win against traditional and non-traditional insurers.
    • Product Activation: Drive product awareness and campaign activation in the bank environment, ensuring products are front-of-mind and easy to access.
    • Innovation & Feedback Loop: Gather frontline and customer feedback to improve channel experiences and influence product and pricing enhancements
    • Comply with governance in terms of legislative and audit requirements
    • Expense management: Manage costs / expenses within approved budget to achieve cost efficiencies
    • Events Support: Plan, coordinate, and support events that drive awareness and engagement. These include regional roadshows, branch activations, exhibitions, internal showcases, webinars, and in-branch pop-up sessions aimed at driving product understanding, lead generation, and improved sales conversion. Partner with marketing and frontline leadership to ensure impactful event design and execution aligned to channel needs.

    You will be an ideal candidate if you have:

    • Minimum 5 years’ experience in sales, distribution, or channel management — preferably within financial services
    • Bcom Marketing or BA Marketing qualification
    • Strategic thinking with hands-on execution ability
    • Ability to simplify complexity and enable sales through clear messaging and tools
    • Deal and work with Events in the advisory space, e.g., roadshows

    End Date: November 7, 2025

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    Administrator-1

    Job Description

    • To provide efficient and effective administration support to ensure the smooth running of a functional area

    THIS IS A 6 MONTH CONTRACT ROLE

    Are you someone who can:

    • Think outside the box, driven to write your own paycheck
    • Have a strong work ethic
    • Ability to thrive under pressure and exceed targets in a sales driven environment.
    • Build sound relationships based on trust and openness (Internal and External)
    • Produce consistently high-quality outputs within agreed deadlines.

    Job Description:

    • Warm potential clients to be transferred through to the relevant sales teams.
    • Generate potential leads via internal channels to transfer through our sales teams.
    • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
    • Resolve all customer queries efficiently, and within agreed timelines.
    • Provide efficient and effective administration support to ensure accuracy in the functional area.
    • Comply with governance in terms of legislative and audit requirements.
    • Provide timeous and accurate Management Information.
    • Manage own development to increase own competencies.

    You will be an ideal candidate if you:

    • Are a go getter with a positive and unbeatable mindset.
    • Have a valid matric and eager to learn.

    You will have access to:

    • Opportunities to network, collaborate and learn.
    • A challenging working environment with growth potential.
    • Opportunities to innovate, explore and make a difference.

    We can be a match if you are:

    • Adaptable and curious.
    • Hard working and dedicated.
    • Thrive in a collaborative, highly pressurized environment.
    • Team player and willingness to go the extra mile.

    End Date: November 7, 2025

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    Underwriting Specialist

    Job Description

    • To promote, develop and implement the Company's underwriting philosophy and strategy through the successful delivery of a variety of underwriting functions to maximize performance and achieve company objectives.

    Job Purpose:

    • As a liaison Underwriter, you will serve as an important interface between the underwriting team and Financial Advisors, ensuring that underwriting decisions are technically sound and commercially aligned. You’ll assess complex life insurance applications and deliver clear empathetic communication to advisors navigating client needs.
    • This role demands a blend of medical underwriting acumen, market awareness and relationship management. This isn’t just underwriting; it’s about translating risk into opportunity.

    Are you someone who can:

    • Underwrite life, disability, and critical illness within authority limits.
    • Deliver nuanced client specific underwriting decisions that reflect both risk appetite and commercial viability.
    • Educate and empower financial advisors and brokers with underwriting insights that help them position products more effectively
    • Capture market sentiment and advisor feedback to inform underwriting practices and guidelines
    • Craft compelling underwriting rationales that support sales conversations and build trust
    • Ensure decisions align with regulatory standards and company policies
    • Work closely with R&D team and other departments to optimize underwriting processes
    • Champion speed and fairness in all case decisions

    You will be an ideal candidate if you have:

    • Grade 12 (NQF Level 4),
    • Relevant Degree will be advantageous

    Experience: 

    • Minimal of 10 years life insurance underwriting experience
    • A higher / advanced level of product knowledge regarding Lump Sum Disability, Critical Illness, Income Protection, Business Cover, Group Risk, and the assessment and underwriting thereof.
    • Assessment of medical, financial, avocation & occupational UW risks
    • Business acumen and client centric thinking
    • Adaptability and resilience in a fast-paced market
    • Innovation and forward-thinking underwriting approach

    End Date: November 15, 2025

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    Growth Specialist

    Job Description

    • To drive sales and profitability targets by establishing and building sustainable key relationships across all channels, product houses and segments.

    Hello Future Growth Specialist

    • Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
    • As a Growth Specialist, you will drive sales and profitability targets by establishing and building sustainable key relationships across all channels, product houses and segments. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

    Are you someone who can:

    • Execute sales campaigns to promote products.
    • Manage various internal and external partnerships effectively and establish rapport with stakeholders.
    • Manage own development by assessing own performance and request training Customer service monitoring and improvements.
    • Compile reports that track progress and guide business to make informed decisions.
    • Maintain and foster ethical dealings with customers, clients and internal and external stakeholders at all times.
    • Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
    • Have thorough understanding of the products to be able to deliver comprehensive training for sales personnel in various channels.
    • Contribute to the design, development, implementation and evaluation of sales competitions or campaigns aimed at the increase of sales.
    • Coordinate and manage the product sales pipelines of the different channels and make adjustments, accordingly, based on internal and market changes.
    • Provide input into the schedule for product sales pipeline.

    Qualifications

    • Bachelor’s degree or equivalent qualification in Business Management

    Additional Requirements                                   

    • Leadership Experience
    • People Management
    • Sales Experience
    • Growing and managing a portfolio
    • Stakeholder Engagement

    End Date: November 8, 2025

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    Compliance Programme Manager

    Job Description

    • Are you a strategic thinker with a passion for governance, reporting, risk, and compliance?
    • We're looking for a dynamic professional to lead and coordinate our commercial compliance programmes across multiple business units.
    • This is your opportunity to drive impact, shape strategy, and elevate compliance standards in a fast-paced, collaborative environment.

    Profile, Reporting & Strategy

    • Develop and manage a standardized reporting calendar and templates.
    • Track compliance profiles and risk assessments via dashboards.
    • Facilitate strategic alignment workshops across business units.
    • Lead Compliance tools reviews and ensure consistent governance reporting.

    Regulatory Universes & Risk Management

    • Review the annual Central Regulatory Universe and RMP’s which programme is responsible for
    • Maintain central repositories for regulatory and risk documentation on a Commercial programme level.
    • Streamline controls and eliminate duplication through annual reviews.
    • Align test procedures with monitoring standards.

    Training & Awareness

    • Monitor training execution and completion rates.
    • Identify training gaps and coordinate targeted sessions.
    • Communicate policy updates through internal channels.
    • Deliver training on key compliance and programme matters

    Regulatory Risk Projects & New Product.

    • Maintain a register of regulatory initiatives.
    • Ensure consistent and effective implementation of standards
    • Ensure timely risk assessments and governance adherence.
    • Track SME involvement and apply “one and done” governance.

    Monitoring

    • Coordinate the annual monitoring plan aligned to MCOE standards.
    • Ensure issues from monitoring is escalated and monthly updates done in Archer.
    • Conduct quality reviews and validations.
    • Align test procedures with monitoring standards.

    Issue Management

    • Bimonthly updates of all issue in Commercial
    • Ensure the correct governance processes is followed for issue management
    • Perform key analysis and trend analysis on Issues
    • Ensure ongoing management of issues
    • Track and report high-risk, overdue, and repeat issues.
    • Prioritize SDIs and align updates with programme timelines.

    Stakeholder Management & Collaboration

    • Facilitate regular engagement with Risk, Compliance, and BU stakeholders.
    • Document feedback and track collaboration insights.
    • Align and drive an effective engagement model

    Governance Facilitation Framework

    • Maintain and review compliance manuals, policies, and processes.
    • Ensure alignment with regulatory changes and BU needs.
    • Champion data governance and POPIA compliance.
    • Lead governance reporting and oversight forums.

    Requirements and Skills

    • Detail-oriented with strong organizational skills.
    • The ability to work independently
    • Proactive communicator with stakeholder management finesse.
    • Problem-solving mindset with a focus on continuous improvement.
    • Adaptability to regulatory changes and evolving business needs.
    • Innovative thinking considering Compliance tools and processes for the future
    • Leadership in driving cross-functional alignment
    • Proven experience in compliance programme management.
    • Between 6-7 years Compliance Experience
    • Strong understanding of regulatory frameworks and risk management.
    • Excellent facilitation, communication, and stakeholder engagement skills.
    • Ability to drive alignment across diverse teams and business units
    • Detail-oriented with a passion for governance and audit readiness.

    End Date: November 7, 2025

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    Customer Experience Advisor

    Job Description

    • To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice

    Are you someone who can:

    • Contribute to cost efficiencies through responsible utilisation of work related resources
    • Prevent complaints by proactively identifying customers that need additional check ins or that are about to leave the branch without being helped, and assist these customers on alternatives (e.g., book a ticket or Digital Channels)
    • Provide great customer service to external clients entering the branch to get assistance with banking or financial needs
    • Contribute to teamwork and inclusivity within own team
    • Identify and utilise opportunities to assess and improve own performance
    • Ensure operational excellence through the delivery of work processes according to defined quality standards
    • Optimise work through the application of learning experiences
    • Build and maintain stakeholder relationships
    • Deliver customer service through adherence to quality service standards

    You will be an ideal candidate if you possess the following:

    • A completed financial related qualification (NQF5 or higher)

    End Date: November 12, 2025

    go to method of application »

    Private Banking Analyst Private Wealth

    Job Description

    • To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

    Are You Someone Who Can;

    • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
    • Understand and market all financial services solutions within the relevant business offering.
    • Assist with profit growth for the business through.
    • Ensure effective management of the leads pipeline.
    • Develop, encourage and nurture collaborative relationships across the FRG.
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
    • Contribute to innovation by finding faster and more accurate ways of working.
    • Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
    • Develop and manage key stakeholder relationships that enable achievement of operational objectives.
    • Deliver exceptional and high-quality service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
    • Act responsibly with work related resources in order to contribute to cost containment.
    • Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
    • Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
    • Provide sound services and recommendations based on customer and client needs, current information and trends.
    • Achieve expected financial targets and uphold associated service levels.

    You Will Be an Ideal Candidate If You

    • Minimum Qualification - RE5 Certificate with a Degree NQF7 level in Finance or Accounting
    • Experience - 2 to 3 years’ experience within a Sales/Service area of a financial environment.
    • A person must not be unrehabilitated insolvent.

    End Date: November 12, 2025

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    Project Manager II

    Are You Someone Who Can

    • Compile reports that track progress and guide business to make informed decisions
    • Develop tactical strategy and delivery plans in support of functional strategic objectives in partnership with leadership
    • Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions
    • Create Project Plans through collaborating with Team Members
    • Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy
    • Deploys integrated risk management, governance and compliance frameworks throughout area of responsibility
    • Identify and participate in activities that are appropriate for own development as a life-long learner
    • Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives
    • Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values

    You Will Be An Ideal Candidate If You

    • Minimum Qualification - Completed relevant undergrad degree/diploma
    • Preferred Qualification - Project management certification
    • Additional Knowledge - SME in relevant function/field
    • Experience -3 - 5 years project management experience

    End Date: November 11, 2025

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    Systems Analyst

    Job Description

    • To interpret the business requirement specification and translate into a detailed system design specification to enable the development of innovative, flexible and efficient solution of a business problem

    Are you someone who can:

    • Communicate with customers and stakeholders to learn and document requirements in order to create a technical specification.
    • Interact and coordinate with developers and implementers.
    • Help perform system testing.
    • Deploy the system.
    • Help with technical documentation like manuals.
    • Deliberate over post-project assessment.
    • Technical / development experience / deep knowledge is a must.
    • Strong technical writing skills and attention to detail.
    • Strong problem-solving skills.
    • Stakeholder and Expectation management is a must.
    • Understanding non-functional requirements and how to document them.
    • Understanding UML Notation.
    • Experience with Production Incidents is beneficial.
    • Understanding platform development is beneficial.
    • Exposure to Cloud is beneficial.
    • Basic SQL skills beneficial
    • Understanding / engagement with developers, testers, DevOps and Risk will be required.
    • Strong information soliciting skills necessary - need to be able to ask the relevant questions.
    • Experience with Agile software development using JIRA beneficial.
    • API integration knowledge beneficial  

    You will be an ideal candidate if you:

    • Degree or Diploma in IT
    • Preferred TOGAF certification
    • SQL knowledge – basic - intermediate
    • Web services experience 
    • Integrations (integration experience between applications)
    • 3 years System analysis experience
    • Preferred Programming experience
    • SOAP UI, JSON, XML experience
    • Understands how to interpret XSD’s and swagger docs
    • Can write technical requirements
    • Are accredited with a TOGAF certification (advantageous)

    End Date: November 14, 2025

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    Wealth Manager- Rustenburg

    Job Description

    To serve as a full financial services advisor by providing appropriate savings, investment and estate planning advice, expertise and support to high income clients, with a focus on investments.

    • Achieve gross production target as indicated in scorecard.
    • Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand approved investment and risk products.
    • Be an ambassador for FNB as a financial service provider encompassing our internal values and ethical standards.
    • Maintain expert knowledge on all FirstRand approved products, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
    • Ensure that the quality of advice remains high and consistent and in line with FNB’s investment philosophy and product approved matrix.
    • Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
    • Develop networks and build alliances to build and strengthen internal support bases.
    • Engage in cross-functional activities. 
    • Collaborate across boundaries and finds common ground with a widening range of stakeholders. 
    • Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.
    • Inform and educate customers on products and services to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
    • Liaise and interact with clients and or customers via approved communication channels in a positive and helpful manner.
    • Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
    • Analyse financial information obtained from clients to develop a financial plan or proposal using the correct tools.
    • Formulate proposals in cash management, risk needs, investment planning, estate planning, or other areas to help clients achieve their financial goals.
    • Investigate available investment opportunities to determine compatibility with client financial plans.
    • Review clients' financial plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
    • Monitor financial market trends to ensure that client plans are responsive.
    • Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
    • Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
    • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
    • Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
    • Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements.
    • Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
    • Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
    • Ensure optimal usage and protection of business assets.

    End Date: November 12, 2025

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    Financial Manager I

    Job Description

    • The purpose of the role is to partner with the business in the provision of financial advice and support to increase operational quality, through the execution of financial services as per agreed standard operating procedures.

    Are you someone who can:

    • Establish, align and manage target and budget goals whilst ensuring effective control of costs to increase cost efficiency.
    • Develop a service culture which build rewarding relationships, proposes innovations and allows others to provide exceptional client service.
    • Establish and manage a high level of organisational cooperation in order to ensure a professional service delivery
    • Identify and recommend improvements to accounting and reporting processes.
    • Execute relevant internal controls to ensure the integrity of operations, financial and accounting practices. Identify risk factors that could adversely affect the business and adhere to procedures that mitigate identified risks or exposure to risk and disclose risk information to relevant internal and external stakeholders.
    • Prepare and report on the business's operations and financial conditions. Manage the business unit reporting systems for management, project or performance reporting and implement optimal processes to deliver management information according to the reporting cycle.
    • Apply relevant principles to accurately record, adjust and reconcile financial transactions and events. Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
    • Conduct associated intervention activities in line with applicable laws, policies and procedures stipulated in Business.
    • Participate in special projects and ensure project delivery through providing effective finance advice and support.
    • Prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation; provide advice and solutions to business tax matters.
    • Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
    • Keep abreast of learning opportunities and changing trends in your business environment.

    Qualifications and Experience

    • Bcom Accounting
    • 3 Years' relevant Experience
    • Financial Industry experience (Preferred)
    • Newly qualified CAs preferred

    End Date: November 13, 2025

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    Product and Support Operations Manager/Claims Manager Insurance

    Job Description

    To identify and implement enhancements on existing products and procedures as well as effectively manage all operational aspects of the specific product

    • Support the development and execution of tactical strategies for the life medical claim’s function, ensuring alignment with business and operational objectives.
    • Drive process improvements and operational efficiencies within the claims area to achieve business goals and enhance the customer experience.
    • Ensure full compliance with company policies, governance standards, and regulatory requirements across all claims activities.
    • Maintain up-to-date expertise on relevant legislation, industry best practices, and internal compliance protocols.
    • Build and manage effective working relationships with a range of internal and external stakeholders, various Product Houses and Sales Teams.
    • Deliver efficient administrative services through proactive planning, accurate reporting, and timely updates of all claims-related information.
    • Oversee daily workflow by prioritizing and assigning tasks to claims assessors and administrators, ensuring objectives, targets, and service standards are consistently met.
    • Contribute to product development by transforming insights and ideas into improved products, processes, and services.
    • Prepare complex cases and business processes for review and approval by internal governance forums.
    • Lead training and development initiatives for staff and stakeholders, focusing on claims processes, best practices, and compliance requirements.
    • Continuously seek opportunities to elevate customer experience and optimize operational processes

    Qualifications:

    • Medical Degree or Equivalent Bachelor Degree or Professional Qualifications

    Years of experience:

    • Management Level with more than 10 years’ experience / middle management

    End Date: November 11, 2025 

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    Data Analyst

    Job Description

    • To understand the various data sources, how the data flows through the organization and provide expertise and support through translating business needs into tangible solutions by analyzing data, conducting root cause analysis, and recommending improvements to data pipelines, data quality, metadata, master and reference data, data access management.

    Hello Future Data Analyst I

    • Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
    • As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
    • Translate business needs into long-term architecture solutions and analyse data, conduct root cause analysis, and generate proposals to improve data quality, access, and management.

    Are you someone who has:

    • A deep understanding of the various data sources.
    • Systems and data fields to analyse the quality of data.
    • Ability to conduct root cause analysis and generate proposals to improve data quality, access, and management.
    • A combination of analytical expertise, business acumen, strategic thinking, and project and relationship management skills, the incumbent will extract reporting requirements from business and deliver on this.

    Key responsibilities:

    • Understand business rules and requirements to solve specific use cases
    • Query and connect data from disparate sources
    • Provide transformation rules to Data Engineers
    • Present findings clearly to stakeholders
    • Map source systems to enterprise data models

    You will be an ideal candidate if you:

    • Bachelor's Degree /Postgraduate Diploma / Advanced Diploma

    Preferred Qualifications

    • Bachelor of Technology or Bachelor of Science in Information Technology

    Experience Required

    • 2/3 years data analysis experience.
    • Solid understanding and working knowledge of relational databases (e.g. Teradata, Oracle, SQL, SAS, etc), data structure, data quality strategies and experience analysing large volumes of data. Exposure to the financial services industry and or banking products and related systems preferred.
    • Tools required to be successful in this environment (Ab-initio, Metadata hub, ExpressIT)

    End Date: November 13, 2025 

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    Data Engineer II

    • To ensure effective movement, collection, integration, storage and provisioning of data to meet business objectives through sound understanding of business unit requirements and frequent collaboration with relevant stakeholders (such as Enterprise Architecture, Database and Solution Architects, Business Intelligence Developers, Data Scientists and Product Owners, etc)
    • Ab initio developer provides team status in various projects, escalate issues as needed, assess and communicate risks to the development schedule and project to represent the Data Integration Development team’s interests in cross-functional project teams and ensure project success.
    • An Ab Initio Developer plays a crucial role in designing, constructing, and testing applications for data management and business intelligence using the Ab Initio ETL (Extract, Transform, Load) environment.

    Are you someone who can:

    • Set and manage SLAs.
    • Work with team and stakeholders to continually assess and redefine data technology stack to support changing data patterns and business use cases.
    • To bridge the gaps between Data Engineering, Business, and Product by constantly collaborating with all parties to understand data needs.
    • Work closely with Head of Data and the Data Architect to fulfil the department's quarterly objectives and ensure business deliver effective solutions.
    • Design, build, and evolve custom ETL processes for feeding consumer systems.
    • Design, implement, QA and deploy ETL transformations to enhance the Data Eco System and workflows to load.
    • Analyse and archive customer transactional data.
    • Ensure data quality is maintained throughout all managed systems.
    • Perform data quality analysis.

    You will be an ideal candidate if you:

    • Preferred Qualification – Bachelor’s Degree in Computer Science, Information Technology
    • Experience – +5 years’ data engineering experience
    • Ab initio
    • Knowledge and understanding of Big Data Platforms, i.e. Hadoop, Hive and Teradata

    End Date: November 13, 2025

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    Senior Java Developer

    Are you someone who can:

    • Increase operational efficiency and suggest solutions to enhance cost effectiveness.
    • Deliver exceptional service that exceeds customers’ expectations through proactive,
    • Cultivate and manage objective working relationships with a variety of stakeholders,
    • including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
    • Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
    • Code, compile, test and implement applications in compliance with the Systems.
    • Development Life Cycle (SDLC). Support development environments.
    • Responsible for coding standards and peer reviews.
    • Comply, understand, and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution
    • Assess, identify, and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensue operational performance.
    • Produce technical specifications and architecture that is in accordance to agreed standards.
    • Design, code, test, and debug to obtain a robust solution with supporting documentation.
    • Minimize system downtime through pro-active identification of potential issues and ensure. Minimization of recurring problems by managing defects and performing code reviews.
    • Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity
    • Maintain maximum system availability by ensuring that incidents are recorded for future.
    • Manage own development to increase own competencies and develop technical and business skill
    • Proactively engage with business units and colleagues to understand underlying needs and opportunities and identify Information Technology (IT) innovative solutions in a timely manner.
    • Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.

    You will be match if:

    • Opportunities to network and collaborate.
    • Work that is challenging
    • Opportunities to be innovative.
    • Resources to help you with your professional development.
    • We can be a match if you are:
    • Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
    • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
    • A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
    • Think outside the box – have the ability to not be limited by your surroundings, problem solving is one of the key features that drive you.

    You’ll be an ideal candidate if you meet the following requirements:

    • BSc Eng, BSc Informatics degree or any other related qualification
    • OCEP experience (ideally App OCEP)
    • 5+ years’ solid experience in Java 8 or latest version
    • SOAP and Restful Services
    • JPA framework like Hibernate
    • Docker and container orchestration tools like Kubernetes
    • Gitlab, Spring boot, Microservices, Maven, CI/CD, NLP, Atlassian tools, Jira, Confluence, etc.
    • Agile Development Methodology

    End Date: November 8, 2025 

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    Branch Controller

    Job Description

    • To manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences

    Are you someone who can: ​

    • Drive and Monitor Operations and Migration to enable the Branch to achieve maximum operational effectiveness and influence effective digitisation of customers
    • Measure and ensure compliance to Branch Audit and process and processes requirements to mitigate risk
    • Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
    • Identify opportunities to expand our customer base with creditworthy and potentially profitable customers
    • Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
    • Prevent wastage and identify process improvements to contain and reduce costs

    End Date: November 13, 2025

    go to method of application »

    Programme Manager-2

    Job Description

    To plan, direct, and integrate the activities of a portfolio of projects or programme(s) to ensure that goals are accomplished and achieved within defined scope, budget, and timelines.

    • Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy.
    • Deploys integrated risk management, governance and compliance frameworks throughout the area of responsibility.
    • Manage team or teams in areas of responsibility to ensure delivery against performance targets and achievement of wider human capital objectives.
    • Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values.
    • Compile reports that track progress and guide business to make informed decisions.
    • Apply a strategic approach in support of delivery plans to support functional strategic objectives in partnership with leadership.
    • Oversees multiple related projects, ensuring they align with the organisation’s strategic goals.
    • Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
    • Enable delivery of customer service solutions, systems and interactions aligned to organisational values and service standards that build the brand.
    • Prepare reports that tracks portfolios of projects or programme and guides business to make informed decisions.
    • Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances.
    • Monitor actual project progress and resolve issues speedily to enhance effective client service delivery.
    • Design integrated programme plans, identify resources for execution purposes, implement, identify risks and apply associated project Identify and participate in activities that are appropriate for own development as a life-long learner.
    • Enable the successful operationalisation of the required programme changes.

    Job Requirements:

    • Degree in relevant field (NQF 7 or above) or equivalent qualification
    • 8+ years’ experience in the programme / project management space
    • Must preferably be registered with a professional body as Professional Project / Programme Manager
    • Banking industry knowledge and exposure
    • Proven experience in stakeholder relationship building across diverse contexts
    • Proven track record of managing complex programmes and collaborating across multinational corporate settings.
    • Strong analytical and communication skills, with attention to detail and an ability to manage budgets and timelines effectively.

    End Date: November 16, 2025

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    IT Team Leader (EPM)

    Are you someone who can:

    • Supervision and performance management of the team
    • Driving team training and development needs
    • Will be responsible for the management of the core processes and ensuring that the correct procedures are applied, and transactions/procedures are processed and followed by the Operational Specialists
    • Adherence, application and adoption of Governance and platform, policies, frameworks and procedures
    • Ongoing service management within prescribed and desired SLAs

    You will be an ideal candidate if you:

    • Minimum Qualification - Relevant Degree in BSc Information Systems BCom Information Systems, Computer Science, Information Technology, BBusSc or related
    • Experience - 5 - 7 years’ experience in a similar environment, of which 3 - 4 years experience as a Team Leader position

    You will have access to:

    • Opportunities to network and collaborate
    • Challenging Working
    • Opportunities to innovate

    We can be a match if you can: 

    • Responsible for the management of daily client service requests
    • Responsible for proactive client service and satisfaction, through direct personal action or referral to alternate sources
    • Responsible for improving the BMI, consult (Buzz) and Voice of the Customer survey results and exceeding predetermined service standards

    End Date: November 30, 2025

    go to method of application »

    Application Support Officer

    Job Description

    • To liaise between business and IT in terms of existing systems, and is the second level of support for problem resolution
    • Are you passionate about delivering exceptional application support and driving process improvements?
    • We’re looking for an Applications Support Officer to join our team and ensure seamless system performance, cost efficiency, and outstanding customer service.

    What You’ll Do:

    • Provide first-time resolution for customer queries and take ownership until closure.
    • Ensure technical accuracy in product knowledge and advice.
    • Identify and escalate risks and cost drivers; propose process improvements.
    • Support technology adoption and optimise processes for better service delivery.
    • Comply with governance and compliance standards and report on operational performance.
    • Collaborate across teams to meet SLAs and enhance customer satisfaction.

    What We’re Looking For:

    • Education: Diploma in IT or related field.
    • Experience: 3–4 years in application support.

    Knowledge:

    • ITIL (certification advantageous).
    • Miles or similar Fleet Management Leasing (FML) systems.

    End Date: November 13, 2025

    go to method of application »

    Developer

    Job Description

    To provide IT expertise and support in accordance with agreed framework of programming standards. To develop, maintain and enhance existing systems as per required specifications and to provide input into programming standards

    • Increase operational efficiency and suggest solutions to enhance cost effectiveness by removal of duplicated processes.
    • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
    • Implements system enhancements by addressing specific business needs and resolving queries.
    • Code, compile, test and implement applications.  Support development environments.
    • Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
    • Mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
    • Minimise system defects by ensuring minimisation of recurring problems from a functional and performance perspective.
    • Ensure accurate verification of systems post change.
    • Manage programming incidents to provide efficient support, aligned to SLA's and agreed standards.
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.

    End Date: November 13, 2025

    go to method of application »

    Employee Benefits Consultant (Fixed term contract)

    • To capture payroll requests on time and within specified cut off time periods which includes management of payroll processes, ensuring accurate and timely payroll delivery for employees.
    • To resolve expert advice on payroll-related matters and ensure compliance with legislation and First Rand Policies

    Are you someone who can:

    • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
    • Build and maintain relationships with clients and internal stakeholders that promote cross delivery process solutions.
    • Conduct inbound system support calls in a professional manner, ensuring an excellent and accurate client service enhancing the client experience.
    • Resolve customer queries effectively or alternatively, escalate unresolved queries for resolution in accordance with operational goals and standards.
    • Contribute to effective Human Resources administration services, by correctly preparing and processing employee formalities/documentation in accordance with operational goals and standards.
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.
    • Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared.    

    Competencies:

    • Ability to work under pressure and meet deadlines.
    • Strong organizational skills and ability to manage multiple tasks.   

    You will be an ideal candidate if you:

    Qualifications:

    • Bachelor’s degree in finance, Accounting, Human Resources, or a related field.
    • Professional certification in payroll management is advantageous

    Experience:

    • Qualification: HR related         
    • Experience: Workday and PaySpace would be advantageous

    Skills:

    • Strong analytical and problem-solving skills.
    • Excellent attention to detail and accuracy.
    • Proficient in Microsoft Office Suite, particularly Excel.
    • Strong communication and interpersonal skills.

    End Date: November 14, 2025 

    go to method of application »

    Systems Architect

    The Opportunity

    • We are searching for a Systems Architect to design, implement, and elevate our Virtualisation Infrastructure across on-premise and hybrid cloud environments. This is your chance to architect solutions at scale, influence strategic decisions, and work alongside some of the sharpest engineering and technical support teams in the industry.

    What You Will Do

    Lead with Design and Innovation

    • Architect world-class Virtualisation infrastructure that delivers on performance, scalability, and reliability.
    • Translate business goals into cutting-edge technical solutions, backed by solid capacity planning and performance alignment.  
    • Stay ahead of the curve by evaluating new technologies and shaping their adoption.
    • Own the design standards, from hardware and software inventory to future-ready architecture.
    • Represent platform priorities in major projects, ensuring the right balance of performance, cost, and sustainability.
    • Guide strategic initiatives and governance to keep our technology roadmap sharp and future proof.

    Be the Expert Everyone Turns To

    • Serve as the go-to authority for VMware, Red Hat OpenShift Virtualisation Engine, and other leading Virtualisation platforms.
    • Oversee multi-site Virtualisation environments with precision, from provisioning to performance tuning.
    • Tackle complex challenges head-on, leading incident resolution and implementing proactive measures to keep downtime close to zero.
    • Anticipate and resolve capacity and performance risks before they become roadblocks.

    Drive Operational Excellence

    • Ensure every element of the Virtualisation stack is monitored, managed, and optimized for efficiency.
    • Champion continuous improvement from smarter deployments to better user experiences.
    • Establish strong feedback loops that turn incidents into lasting solutions.

    Keep the Knowledge Flowing

    • Build and maintain gold-standard documentation for architecture, processes, and configurations.  
    • Provide insightful performance, capacity, and utilization reports to inform smarter decisions.  
    • Help enforce policies that protect and standardize systems across the enterprise.

    What You Bring

    • A degree in Computer Science, Information Technology, or equivalent real-world expertise.  
    • Proven experience architecting and optimizing Virtualisation in hybrid cloud environments.
    • Deep mastery of VMware, Red Hat OpenShift, KVM, or other similar technologies, plus solid computer, networking, storage, and security skills.  
    • Strong capabilities in capacity planning, performance design, and budget inputs.  
    • Exceptional leadership, communication, and problem-solving skills.
    • Experience with 24/7 operations and managing geographically dispersed teams.  
    • Familiarity with DevSecOps practices is a plus since you will be working in a platform services-focused environment.

    End Date: November 13, 2025

    Method of Application

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