The V&A Waterfront is a 123-hectare mixed-use development, which caters to both local and international visitors, offering everything from residential to commercial property, hotels, retail districts, extensive dining, leisure and entertainment facilities. Its many heritage sites and tourism landmarks make it both exceptional and unique, as does the r...
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The following job objectives were found to be relevant to this job:
Internal Communication Strategy:
- Co-design and lead an integrated internal communications strategy that supports business priorities, enhances employee connection, and aligns with the organisation’s external marketing and communication narrative
Internal Platforms Management:
- Own and manage all internal communication platforms (e.g., intranet, internal newsletters, WhatsApp channels, digital screens), ensuring content is current, relevant, and engaging.
Internal Brand and EVP Activation:
- Ensure the internal articulation of our brand, tone of voice, and Employee Value Proposition (EVP) is consistently and accurately reflected across all touchpoints, including LinkedIn and other external employer brand platforms.
Staff Photography & Visual Identity:
- Coordinate annual staff photo updates and ensure high-quality, brand-aligned visual assets that support both internal communication and external employer brand representation.
Content Creation & Campaign Delivery:
- Create compelling employee-facing content, campaigns, and storytelling initiatives that foster connection, recognition, and purpose, including support for People & Culture campaigns such as wellness, leadership, culture, learning, and transformation. Connect external marketing initiatives to the internal V&A community
Change & Culture Communication:
- Partner with the Senior Manager: Organisational Effectiveness to support key organisational change initiatives through well-crafted, transparent, and timely communication strategies that build trust and drive adoption.
Insight-Driven Communication:
- Leverage data, feedback, and people analytics to inform messaging strategies and continuously improve the impact of internal communication across departments and levels. Author a variety of internal and executive communications—including presentations, announcements, blogs, email messages, video and web content, newsletters, internal branding etc. as part of the broader communications strategy
Cross-Functional Alignment:
- Act as a strategic integrator across teams, ensuring internal messaging is cohesive, well-timed, and aligned with business-wide initiatives — from product launches to leadership updates and cultural milestone.
Research and Evaluation
- Measure and analyse the effectiveness of the communication platforms, interactions to messaging and campaigns.
- Research innovative trends to identify opportunities, improvements, and unique solutions for challenges and improvements
Financial Management
- Plan, track, evaluate, analyse and ensure compliance with all communication and project budgets
Educational requirements relevant to this job:
- Media, Communication, Marketing Degree / Experience critical
Experience requirements relevant to this job:
- 5+ Years' relevant EX, and/or Marketing Management and/or Project Management experience
- Internal Communications experience would be advantageous
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