Internal Sales - Cape Town at Headhunters

Requirements:

• Matric; a post-matric qualification will be an advantage.
• Minimum 2 years’ work experience in internal sales administration and clerical duties.
• Computer literate and efficient.
• Ability to work independently and proactively.
• Strong attention to detail.
• High level of accuracy.
• Excellent organisational and administrative skills.
• Strong communication and telephone skills.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused with a professional and helpful approach.

Responsibilities:

• Oversee and support all internal administrative duties in the branch and ensure the office operates smoothly.
• Handle and allocate branch enquiries.
• Process orders and transactions on Embrace, including invoicing, jobs, LPRs, OPRs and related documentation.
• Compile and submit quotations as required.
• Provide leads and sales opportunities to Sales Engineers.
• Provide support to the external sales team.
• Compile daily figures and JMR reports, including month-end and year-end reporting.
• Assist with consignment stock management.
• Log into Ariba, Coupa and other customer portals daily to download new orders and allocate them to Internal Sales.
• Manage branch debtors by following up on outstanding payments and reporting to the Debtors’ Office and Branch Manager.
• Monitor office supplies and place orders when necessary.
• Expedite local and divisional orders.
• Handle incoming telephone calls and enquiries.
• Manage telephone sales and customer enquiries.
• Maintain accurate filing, typing and stationery records.
• Maintain the quote register system.
• Compile and submit quotations arising from telephone enquiries.
• Compile required reports.
• Control stock of pamphlets and brochures.
• Arrange seminars and coordinate seating arrangements.
• Ensure customer lists are kept up to date and accurately maintained.
• Update selling prices on Embrace when requested.
• Provide general clerical and administrative support to the branch.
• Assist with ensuring efficient day-to-day branch operations.