Internal Sales Consultant/Representative - Midrand at Impact

Job Description

Sales:

• Putting Together customer Budgets
• Putting together plans to achieve budget weekly and monthly
• Ensuring you are equipped with marketing tools/materials
• Analyzing customer needs daily
• Putting together a value-added proposal/proposition
• Weekly/ Monthly analysis of customer figures (report system)
• Providing feedback and corrective action plan to achieve budgets/targets
• Constant prospecting for new customers and opportunities; how? Google/existing list
• Weekly report to be submitted every Friday; ensure reps reports are received and submitted to Head Office
• Plan for following week to be submitted before close of business every Friday
• Prepare sales reps for customer visits for the week ahead (proposals /quotes/marketing material/co-ordinate deliveries)
• Call customers prior to the rep visits to check on their requirements if any and advise them that a rep will be visiting their area.

Admin:

• Following up on Debtors weekly and updating accounts; have updated list per rep each week for admin
• Following up on Customer Appros/Trials and uplift when necessary
• Ensuring Credit Application Forms are filled correctly when received; original to be sent and filed at Head Office
• Following up on accounts letters, ensuring customer has received in due time
• Trial forms are filled correctly when products are being tested
• COD procedures to be followed
• Product query form to be filled when customer has an issue with a stock item; hand to stores/admin
• COD form to filled and sent to Head Office; sent to Branch Admin department for action
• Regular updating of customer details e.g: change of address must be updated on the system (profile database)
• Follow up procedure to be followed on product related complaints
• Processing quotations and follow up; manual or systematic
• Minute taking in sales meeting
• Scheduling of Sales Meeting

Store:

• Communications with stores with regards to stock levels based on customer requirements
• Being apart of final checks with stock returns (Write offs/credits/disposal/re-sell)
• Inter branch stock requirements to be followed up on and check if correct

General:

• Social initiative with customers
• Customer profiling; birthday reminders for key customers
• Tea/coffee in boardroom for meetings
• Identifying new opportunities with regards to stock items that can be sold
• Coming up with marketing ideas and improving of ways to advertise
• Regular feedback on competitors
• Ensuring sales reps marketing packs to be up to date at all times