Internal Sales (Electrical) - Edenvale at ACDC Dynamics SA

Description

The Internal Salesperson is responsible for giving sound technical advice and solutions to customers on the ACDC product range.  Incumbent will be required to build and maintain excellent customer relations.

Key Performance Areas

• Advise on technical information
• Follow up on back orders
• Queries and general administration
• Up & Cross Selling including promotion of specials (to supply evidence and regularity)
• Relationship and co - operation with external and internal sales team and other departments
• Diffuse irate customer situations and provide feasible solutions
• Time Keeping, House Keeping, Personal Grooming and General Discipline (Clock and Log in reports as evidence)
• Building and maintaining customer relationships
• Training to be attended (To attend 4 official training sessions per annum)

Requirements

• Matric
• Inbound sales experience in the Electrical Field
• Excellent communication skills
• Ability to cope with change and remain calm under pressure
• Ability to multitask
• Excellent attention to detail
• Process-driven
• Systems orientated
• Strong personality
• Excellent planning and organization skills
• Excellent time management and perception of urgency
• Excellent problem-solving ability