Internal Sales Representative - Richmond Park (Cape Town) at ACDC Dynamics SA

What are we looking for:

We are looking for an experienced and dynamic Internal Sales Representative to join our team at Richmond Park (Cape Town). 

What is the rep responsible for?

• The Internal Sales Representative is responsible for providing sound technical advice and solutions to customers on the ACDC product range.
• The incumbent will be required to build and maintain excellent customer relations.

Key Performance Areas

• Advise customers on technical information.
• Follow up on back orders.
• Queries and general administration.
• Up & Cross Selling including promotion of specials.
• Relationship and co-operation with external and internal sales team and other departments.
• Diffuse irate customer situations and provide feasible solutions.
• Building and maintaining customer relationships at all times.
• Attend training sessions on products, processes and/or launches (mandatory and ad hoc training sessions provided)

Requirements

• Minimum Qualification Level - Matric
• Inbound Sales experience in the Electrical Field (2 - 3 years preferable)
• Excellent communication skills
• Ability to cope with change and remain calm under pressure
• Ability to multitask
• Excellent attention to detail
• Process-driven
• Systems orientated
• Strong personality
• Excellent planning and organization skills
• Excellent time management and perception of urgency
• Excellent problem-solving ability