Internal Sales Representative (VR21) at Werkie

Key Responsibilities:

• Welcome and connect with walk-in clients, ensuring excellent customer service.
• Build and maintain strong client relationships through regular follow-ups.
• Handle debtor follow-ups in a professional manner.
• Communicate with clients via phone and email – no cold calling required.
• Organize and maintain the showroom to ensure a welcoming environment.
• Provide hospitality to visiting clients.
• Manage online sales, including responding to enquiries and processing orders.
• Ensure accuracy of deliveries and oversee order follow-through.
• Handle Takealot sales management.

Position Requirements:

• 3–5 years’ experience in sales.
• Prior experience in the furniture industry.
• Strong product knowledge of office and general furniture.
• Computer literacy with ability to manage online platforms.
• Fluent in Afrikaans and English

​​​​​​​Personal Attributes:

• Bubbly personality – essential for engaging with walk-in clients and building strong relationships.
• Proactive and solutions-oriented.
• Honest and transparent – able to acknowledge mistakes and work towards solutions.
• Independent and self-motivated with the ability to manage responsibilities without close supervision.