Inventory Clerk at The Heineken Company

Stock Planning

• Check depot days of cover daily and communicate with Planning if required 
• Report all stock outs to depot, sales and Planning 
• Liaise with planning to resolve stock issues  
• Reduce write-offs and losses to a minimum. 
• Ensure optimal stock availability and stock rotation 

Stock Take Procedures  

• Participate and assist in inventory counts as prescribed in company policies and procedures 

Issuing and receiving stock 

• Assist with issuing and receiving of primary and secondary distribution shipments on SAP when required 

Customer Service 

• Maintain highest possible level of customer service. (Internal and external) 
• Ensure customer complaints are solved swiftly and efficiently. 

Risk Control 

• Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls. 
• Ensure that stacking heights are maintained. 
• Risk Audits Conducted 

Quality Control 

• Ensure routine Quality Control inspections in Distribution Centre. 
• Ensure quality control checks on receipt of stock and before despatch of stock 
• Ensure FIFO principle is applied to stock movements by printing bin pulling sheets for warehouse 
• Adherence to stock age policy, ensure that all concessions are raised and approved 
• Assist in administering the execution of the product recall process at site level 
• Frozen stock must be physically isolated on floor  
• Monitor outer packaging quality 

Route settlement corrections 

• Process customer and driver corrections as required 
• Assign variance reasons to all driver and customer corrections 
• Check all Route Settlement Corrections invoices have been recorded in register and sent to customers for signature 
• Track and resolve missing and unsigned invoices within the specified timeframe 

Routine Administration 

• Capture missing broken and foreign survey data 
• Generate and archive stock age concessions and link to shipments that are received out of specification 
• Ensure all invoice queries from customers and transporters are resolved 
• Reporting on missing documents and errors found  
• Quality Audits Conducted 

Audit Adherence 

• Understanding, implementation and adherene to Internal Control Measures such as:  
• ICC’s  
• ISO requirements 
• Operations Excellence