Latest Jobs at The Heineken Company

Stock Planning

• Check depot days of cover daily and communicate with Planning if required 
• Report all stock outs to depot, sales and Planning 
• Liaise with planning to resolve stock issues  
• Reduce write-offs and losses to a minimum. 
• Ensure optimal stock availability and stock rotation 

Stock Take Procedures  

• Participate and assist in inventory counts as prescribed in company policies and procedures 

Issuing and receiving stock 

• Assist with issuing and receiving of primary and secondary distribution shipments on SAP when required 

Customer Service 

• Maintain highest possible level of customer service. (Internal and external) 
• Ensure customer complaints are solved swiftly and efficiently. 

Risk Control 

• Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls. 
• Ensure that stacking heights are maintained. 
• Risk Audits Conducted 

Quality Control 

• Ensure routine Quality Control inspections in Distribution Centre. 
• Ensure quality control checks on receipt of stock and before despatch of stock 
• Ensure FIFO principle is applied to stock movements by printing bin pulling sheets for warehouse 
• Adherence to stock age policy, ensure that all concessions are raised and approved 
• Assist in administering the execution of the product recall process at site level 
• Frozen stock must be physically isolated on floor  
• Monitor outer packaging quality 

Route settlement corrections 

• Process customer and driver corrections as required 
• Assign variance reasons to all driver and customer corrections 
• Check all Route Settlement Corrections invoices have been recorded in register and sent to customers for signature 
• Track and resolve missing and unsigned invoices within the specified timeframe 

Routine Administration 

• Capture missing broken and foreign survey data 
• Generate and archive stock age concessions and link to shipments that are received out of specification 
• Ensure all invoice queries from customers and transporters are resolved 
• Reporting on missing documents and errors found  
• Quality Audits Conducted 

Audit Adherence 

• Understanding, implementation and adherene to Internal Control Measures such as:  
• ICC’s  
• ISO requirements 
• Operations Excellence 

go to method of application »

Key Performance Areas would include, but are not limited to:

• Preparation of pumps, filters and pipe lines.
• Tank reading and sampling as required.
• Maintaining effective 5S housekeeping and safety practices.
• Filtration / Blending and other general cellar duties as and when required.
• C.I.P. Tanks
• Active involvement in the departments MDT
• Ensure highest possible productivity in the workplace
• Assisting with stock take

The successful candidate must have the following experience/skills:

• 1-3 years Proven experience in a Cellar environment 
• Ability to work accurately under pressure and cope with the physical demands of the position
• Knowledge of safe working procedures.
• Attention to detail and accuracy is essential with good product knowledge.
• Must be an action & self-driven, motivated person
• Team player.
• Proven numerical; verbal and written communication skills are essential.
• A desire to achieve beyond expectations.
• Willingness and ability to work shifts and overtime.

Qualification required:

• Grade 12 

go to method of application »

Key Performance Areas would include, but are not limited to:

• Leads and manages the RTD processing environment safely, executes strategic plans (business /  site / departmental plan) alignment, achieve efficient and effective /productivity from all Cellar Operations. 
• Responsible for intake, handling, fermentation, blending, processing and supply of various ciders, wines RTD, spirits and aperitif products.
• Deliver First Time Right & Cellars Hygiene ICC scores consistently through world class best practices.   
• Supply the correct quality and quantity bulk product within required specifications timeously in the most cost-effective manner. 
• Manage short- and long-term planning of bulk products from both internal and external suppliers.
• Minimise losses of bulk product, drive savings projects and continuously implement World Class Best practices e.g. TPM, through  optimized SOPs (Standard Operating Procedures)/WI (Work Instructions).
• Owns the accountability of training, development, skilling and continuously improving teams competence and capability.
• Manage, plan, control and achieve annual budgets for various units in the Cellar and ensure proper stock controls are in place as per policy / procedures. 
• Ensure adherence to the annual maintenance plan of all equipment within department. 
• Management of quality management systems for ISO 9001, FSSC, HACCP within Heineken Beverages framework
• Ensure and maintain the integrity of the sensory and organoleptic profile of products.
• Participates regularly in cross functional interactions /problem-solving with other departments to ensure production plan is adhered to optimization opportunities are harvested.
• Liaising with buying departments to ensure the correct product ingredients and lead times are adhered to.
• Establish a positive and disciplined environment with the workers and manage all HR issues (including people performance) within the department.
• Manage and control administrative matters and SAP systems within department.
• Willing to stand in to perform work when one of unit managers or controllers are absent.
• Actively participate in daily and weekly meetings as set in MCRS (Management Control and Reporting System).
• Must be able to work under pressure and see to queries within time associated with cellar department.
• Innovation and business improvements in support of operational and strategic goals.
• Optimize use of utilities (water in particular) and implements proper waste management practices to assist in brewing a sustainable world, through a high hygiene standard environment.
• Proactively reduce working capital by reducing all spirits holding days.
• Management of Apple Juice Plant (Operations, Planning, Procurement)

The successful candidate must have the following experience/skills:

• A relevant BSc degree, Engineering or equivalent qualification.
• A minimum of 5 years cellar experience and knowledge within the operations / production environment with operating in a senior management/Leadership team. 
• Display in-depth knowledge of bulk planning methods and procedures.
• Display a high level of energy to persist with tasks.
• Ability to plan tasks and allocate time to prioritise and building in contingencies for the department.
• Ability to organise resources and effectively delegate tasks to subordinates.
• World Class Manufacturing best practices & TPM knowledge and implementation experience 
• People management and leadership skills.
• Driven to provide efficient and quality standard of service to customers.
• Proven computer literacy in SAP & MS Office (Outlook, Word, Excel) on advanced level.
• The successful candidate must be high in innovative thinking, troubleshooting and have ability to provide creative solutions to `business, site and departmental challenges 

go to method of application »

You will be required to do the following:

• Maintaining machinery and equipment on the site as per required standard.
• Adherence to Planned and Preventative maintenance schedules.
• Improving OEE (overall equipment efficiency) on all production lines.
• Reduce unplanned downtime.
• Health and Safety supervision of machinery, equipment and working environment.
• Compliance to OHS Act.
• Provide an effective Engineering service to the Production department.
• Perform administrative tasks (job cards, quality check sheets, etc.)
• Perform stand-in duties.
• Leading and supervising people.
• Participate in Mini business activities and practices.

The successful candidate must have the following experience/skills:

• N6 equivalent with Trade Certificate - Millwright preferably
• Experience in a high speed, high-tech bottling operation will be advantageous.
• Completed apprenticeship with recognized Institution i.e., was registered as an apprentice.
• More than 5 years relevant practical experience
• Ability to work under pressure and display good attention to detail.
• Proven ability in problem solving and knowledge of the various problem-solving methods.
• Must be self-motivated, innovative and able to work without or limited supervision.
• To reflect good leadership behaviour - towards colleagues, superior and company values
• Must be willing and able to work shifts and overtime when required.

go to method of application »

Key Responsibilites:

Destination Vision and Strategy

• Develop the vision for the destination and lead the implementation of the strategy.
• Manage any Capex project.
• Define the annual business plan, aligned with brand strategy, growth objectives and hospitality and leisure trends.
• Communicate the destination strategy to all stakeholders and lead the implementation of the plan with broad initiatives & quantified action plans.

Hospitality Excellence and Team Management

• Create and manage a strong internal core team to drive the destination strategy.
• Embed values and behaviours.
• Foster a culture of excellence in customer experience and hospitality including the setting, training, monitoring and evaluation of standards.
• Manage and ensure capability building and succession planning for the team.
• Create seamless, memorable guest journeys that drive revenue through exceptional experiences.
• Ensure precision and excellence across all restaurant experiences, cellar door operations, events, and other brand activities.

Business Growth

• Build sound strategies and practices to grow the business.
• Explore new opportunities to expand the bottom line – maximising all revenue streams including retail/brand goods, F&B, events etc .
• Develop innovative ideas for experiences based on marketing strategy, messaging, and business objectives.
• Own and drive sales through the Direct to Consumer (DtC) channel.
• Ensure the Destination P&L target is achieved, and manage the Income statement to ensure a commercially profitable and sustainable business.

Creative Input

• Be a student of consumers, trends, competitors, and culture. Listen, learn, and mine insights that direct the destination and experiences into amazing places.
• Identify consumer trends and benchmarking of competitive destinations to deliver against strategy.
• Work with agencies, content creators and stylists, to develop appropriate material to execute the destination business plan.
• Conceptualise and develop activation strategies to achieve consumer engagement and create memorable experiences.
• Provide inspiration for the team in creative sessions.

Digital

• Develop the online presence of the destination, through e-commerce and social media.
• Develop an ongoing brand/visitor relationship through CRM: implement the optimal consumer engagement journey for the Destination from pre- to post-use data to provide brand feedback, innovation, and messaging and create meaningful relationships with our visitors.
• Ensure that the website and shop are up to date and reflect our brand identity. 

Stakeholder Engagement

• Represent and champion Nederburg within the internal network and to external stakeholders.
• Ensure that Nederburg is part of the local community, overseeing the site team to ensure a strategic, mutually beneficial approach to leverage opportunities.
• Drive group visits, develop promotional partnerships (local and national), and ensure the destination is represented at appropriate trade fairs, expos, etc
• Provide support in the absence of the winemakers by being the face of the brand for the execution of localised events, public relations/customer initiatives as well as activities to ensure the brand remains top of mind with our sales teams.

Education & Experience:

• A relevant tertiary qualification.
• Suitable wine qualification (WSET 2 or CWA Certificate)
• At least 5 years in a similar role with customer-facing experience (sales, marketing, tourism or hospitality).
• Established network within the wine and tourism industry will be beneficial.
• Exceptional leadership and people management skills, and ability to lead diverse teams.
• Excellent communication skills on all levels.
• Excellent presentation skills and the ability to adapt to different groups and their needs.
• Excellent social skills.
• Superior financial acumen skills to manage the budget and monthly income statement to optimise profit.
• Strategic thinking.
• Good problem-solving ability.
• Awareness of and interest in current trends.
• Digitally competent with proven track record in social media management.
• Experience in design and concept development, with a keen eye for aesthetics.
• Flexible; the ability to quickly change priorities and adapt to a fast-changing environment.
• Ability to work in a fast-paced environment with a focus on continuous improvement.

go to method of application »

KEY RESULT AREAS

Strategic

• Work with the National Channel Teams to deliver a Premium Portfolio customer approach, leveraging the entire HEINEKEN Beverages portfolio to drive availability in outlet
• Develop regional on trade premium plan, with the Regional Channel Manager
• Develop a pathway with a focus on local bigness areas
• Work with the Regional On Trade KAM to identify and contract key customers and their activations
• Review and approve territory plans developed by the on trade specialists
• Identify new opportunities for sales growth, in the assigned region and make recommendations for exploiting these opportunities to the Regional GM and the Channel Manager
• Feedback consumer and customer insights to improve consumer experience, customer investment and brand relevance, including innovation and digital integration

Operational

• Act as an ambassador and specialist for all brands, having the full knowledge of their intrinsic and extrinsic, able to convince consumers and customers of their product choices in favor of HEINEKEN Beverages total portfolio
• Negotiate mutually beneficial contracts with targeted customers to ensure HEINEKEN Beverages brands are top of mind and recommended to consumers
• Deliver the annual operating plan and must win battles, within the agreed periods with clear measurement
• Ensure profitable and effective execution of channel specific PICOS, entrench within the channel and pathways, in their region
• Manage the premium sales force in the assigned area to identify, register and sell the company’s products to on trade customers within region
• Develop activation briefs, with the regional channel manager, manage design, execution aligned to brand playbooks / platforms
• Submit timely and accurate routine and market information reports to the HEINEKEN Beverages Sales office
• Manage weekly meetings with Sales Representatives
• Effectively coordinate the maintenance and effective utilization of all trade infrastructures in territory with particular emphasis on fridges, draft machines and lighthouse bespoke items,
• Promptly execute all ad-hoc projects that the General Manger may request
• Organize the sales force in the region to update trade census data as directed by Sales management
• Coordinate sales of the company’s products to the on trade from Distributors (Agents) / and company-operated depots
• Liaise with Marketing Department, Trade Marketing, Events and other internal and external partners to manage implementation within the assigned region
• Prepare and monitor recommended incentives for sales representatives
• Conduct visits to all key customers and distributors in the Region
• Achieve targeted customer NPS scores

People and Culture

• Focus on employee engagement
• Demonstrating HEINEKEN Beverages Corporate Values and Behaviours
• Coach the sales teams to execute Sales excellence processes
• Effectively manage HEINEKEN Beverages People and Career Management cycles with team to develop future fit competence

EDUCATIONAL QUALIFICATIONS

• University degree in marketing or comparable is required

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• 3-5 years commercial sales, trade marketing or marketing experience
• Experience in Premium On Trade is an advantage
• Member of professional drinks organizations, eg WSET, Cape Wine Academy is advantageous

go to method of application »

Main Responsibilities :

• Invoice processing – Readsoft/SAP and Coupa
• Perform transactional processing and administrative support of the Accounts Payable function, which include:
• Verification of Invoice data to PO information
• Processing invoices through ReadSoft Process Director/SAP ERP
• Monitor and manage documents in Error in PD for AP and Coupa
• Follow-up on PO exceptions (missing GR, Price /Quantity mismatch)
• Process and resolve FI and Form approval issues.
• Review, cross reference and reject duplicates
• Review and Approve Invoices on Coupa portal for integration to SAP.
• Engage with business units regarding invoice queries
• Attend bi-weekly workflow forum to resolve queries
• Conduct root cause analysis and provide feedback and solution
• Reconciliations BEST
• Reconcile allocated vendor (supplier) accounts per agreed KPI’s.
• Review and follow-up on outstanding reconciling items.
• Record keeping of weekly/monthly performance stats for KPI’s.
• Vendor Invoice Age Analysis and Reconciliation performances
• Query resolution – Service Now NextGEN
• Handling all queries via Service Now platform within agreed SLA’s.
• Ensure compliance to Procure to Pay policies, procedures and contracts
• Effective resolution of vendor queries

AP related ad hoc tasks:

• Extract/create Stats for KPIs and save on MS Teams
• Supplier engagements meetings with strategic and or problem suppliers required.
• Drive continuous improvement in area of responsibility.
• Risk Management & Governance and Compliance
• Take responsibility for own development and contribute to team effectiveness.
• Develop effective manager and peer working relations.
• Take responsibility of own performance goals and personal growth
• Managing your career (Objective setting scorecard, PDP place).
• Drive own development to ensure knowledge and skills remain current.

Role requirements:

• Grade 12 and Finance Degree
• Minimum 1-3 years accounts payable or general accounting experience which include: experience in Creditors
• Function in FMCG company.
• Knowledge of general accounting procedures
• Experience in the following technologies will be given preference: SAP, Readsoft –Process Director and Coupa
• Knowledgeable/experience using purchasing systems (ideally SAP, Readsoft, Coupa ), MS Word, Excel, PowerPoint and Outlook Strong Accounting skills

go to method of application »

Key Performance Indicators would include, but are not limited to:

• Maintain comprehensive quality control / assurance programme for the Intrinsic & Extrinsic laboratory.
• Manage and coordinate the routine Laboratory activities
• Manage the Quality FTR of the Site.
• Manage test equipment to ensure on-time calibration and maintenance
• Maintains Supplier Management Program for the laboratory
• Responsible for Training of personnel on Quality Control measures and GLP principles
• Report all non-conforming issues intrinsically and extrinsically to the correct stakeholders
• Ensure a comprehensive and complaint Quality Management and Food Safety System is maintained by all personnel
• Maintain SANS 1841 Compliance and personnel training requirements
• Actively participates in internal and external Audits
• Assist with new products and or material implementation
• Plan all work through the Laboratory to ensure approvals are coordinated with production outputs.
• Manage and Maintain Lab Star System requirements in Laboratory environment
• Drive and execute Capex projects
• Maintain OPEX expenditure
• Lead participation in relevant TPM activities

The successful candidate must preferably have the following experience / skills

• Diploma/Degree in Food Technology; Microbiology or equivalent
• 1-3 years relevant experience in a Food and Beverage environment
• Sound knowledge of ISO 9001, FSSC 22000, ISO45001, ISO14001, HACCP, ISO 17025
• Computer literate with MS Excel, MS Office, Power Point, SAP, LIMS
• Strong numerical aptitude and analytical abilities are essential.
• Strong planning and organizing skills.
• Must be a self-starter with the ability to work effectively with minimal supervision.
• Have proven verbal and written communication skills
• Ability to work effectively under pressure
• Must have transport to travel from and to work
• Must be able to work overtime from time to time when necessary