Inventory Controller at DHL

Role Outline

• To maintain stock integrity within the warehouse and reconcile all stock differences so as to maintain loss to the Company.

Key Responsibilities

• Ensure a high level of communication is maintained with both internal and external customers
• Be actively involved in and support change initiatives
• Honesty and pride in your job and an eye for detail
• Ensure that product safety, quality and integrity is not compromised
• To rely on systems and physical view of the product to ensure that stock /pallets within the warehouse is data driven .
• To ensure that the inventory controller follow all the procedures of minimising at stock lose and locating stock in the warehouse
• When conducting duties, follow standard operating procedures and safe working practices
• Perform administration tasks according to standard operating procedures
• Be accountable for each and every movement of the products pallets to minimize loose or damage of the products
• Utilize warehouse management systems effectively to support the above tasks
• Investigate and rectify any issues created by replenishment synchronization
• Perform regular audits of key processes including Receiving, Put Away, Pick & Despatch according to agreed schedules and report
• Ensure all equipment used during the course of daily duties is handled correctly and to report any defects to the Section Manager
• Forecasting client request checks with demand requirements to ensure stock availability.
• Coordinating the logistics of purchase orders, stock transfers, deliveries, and processing.
•  Developing and implementing inventory control systems and practices.
•  Manage and control of stock count process
• Run reports and present to various stake holders                

DPDHL Core Competencies & Skills. 

• Maintains effective relationships with customers
• Develops / Delivers high quality / innovative products, services or solutions
• Focuses on customer needs and gains their commitment
• Gains management / colleague support to meet customer needs
• Ensures strategies / plans are aligned and reflect others views
• Develops strategies / plans aligned to broader organizational strategy
• Communicates strategy
• Establishes clear, challenging and achievable objectives
• Aligns resources and the organization within own area of responsibility to achieve objectives
• Regularly reviews and communicates progress against objectives and adjusts as needed
• Champions continuous improvement and innovation
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
• Provides candid / regular feedback
• Supports the development of others
• Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develops new skills and modifies behaviours based on feedback
• Takes personal responsibility for career and development
• Achievement of operational performance as defined by customer contract and KPI's
• Resolution of queries to orders and waybills
• Perform administrative tasks in line with the Standard Operating Procedures and safe working practices
• High level of communication
• De-briefing of drivers on return from deliveries
• Ability to work under pressure

Skills/Experience                      

• Achievement of operational performance as defined by customer contract and KPI's
• Resolution of queries to orders and waybills
• Perform administrative tasks in line with the Standard Operating Procedures and safe working practices
• High level of communication
• De-briefing of drivers on return from deliveries
• Ability to work under pressure                                                                                                                                        

Qualifications

• Matric / Grade 12 Certificate
• 1 -2 years experience in a similar role
• Computer literate (Excel, Word , outlook, Pride and WMOS)
• Advanced SAP Knowledge