Welcome to PEP! PEP is Africa’s largest single brand retailer operating around 1800 stores in Southern Africa. As well as clothing and footwear, PEP sells homeware, FMCG, cellular and airtime products and also offers a range of other services such as cash-backs, Capfin (for loans), funeral policies, cross-border money transfers, selected bill payments, Fla...
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To manage and guide the investigative function in terms of caseload, case assessment, quality control, investigative policies and procedures, liaising with both internal and external parties, resource composition evidence management and external contact management.
Key Responsibilities
Conducting Investigations: Performing investigations, fraud, corruption, or financial misconduct.
Investigate incidents, complete reports with findings and recommendations.
Monitor the progress of investigations and cases at SAPS and Courts. .
Conduct security awareness training to employees as well as service providers.
Mentor team members so that they can identify previously undetected fraud, waste or abuse through proactive or reactive research, analysis and development
Present issues of concern, citing regulatory violations, alleging schemes or scams
Organize a case file, accurately and thoroughly document all steps taken
Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management and take part in implementation
Point of contact as subject matter expert on criminal investigation and processes
Keeping complainants informed of progress and liaising with internal and external stakeholders. Maintain and build Stakeholder engagement with both internal and external stakeholders.
Drafting of procedure and work instructions in the specific field of expertise
Management of external vendors and Contractors
Interviews & Analysis: Interviewing witnesses and suspects, analyzing data for trends, and identifying gaps in information.
Compose correspondence, reports and briefs
Interviews & Analysis: Interviewing witnesses and suspects, analyzing data for trends, and identifying gaps in information.
Compile monthly reports on work activity
Requirements
National High Certificate in Policing or Police administration ( Essential)
Certified Fraud Examiner (CFE) Advantageous
PSIRA A Grade ( Desirable)
Background as a member of the South African Police Service reaching at least the level of inspector
Investigation of retail crime in particular armed robberies and burglaries
Experience in the investigation of in-house matters with a strong knowledge of employee/ employer relations
Investigation techniques including the use of the polygraph and or Voice Stress analysis test
Proven ability to train others in the specified field of expertise
Working background in Africa and in hostile environments
Knowledge and experience with Criminal Investigations, Criminal Procedures and Acts
Good Interpersonal relationships with the ability to influence decision making based on subject matter expert knowledge and experience
Exceptional report writing skills
Competencies: Accuracy, Presenting, Structuring, Performing under pressure, Initiative, Listening Skills, Persuasiveness Integrity, Analysing and forming opinions, Situational awareness
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