Investment Operations Manager at RMB - Rand Merchant Bank

Job Description
Hello Future Investment Operations Specialist

• Ashburton Investments is a new generation investment manager that offers investors access to more sources of return and more ways to manage risk. We pride ourselves on offering solutions to address clients’ holistic needs through operational excellence.
• In this role you will be required to handle the operational aspects of investment activities ensuring that trade settlements, trade confirmations, middle office operations, and various asset servicing activities to ensure accuracy and timeliness.
• As an Investment Operations Manager, you’ll play a key role in investment operations by ensuring efficient and accurate execution of account opening, money movements, investment transactions, and compliance procedures.

Are you someone who can:

• Provide administrative support to the functional leadership teams and coordinate respective activities and actions.
• Assess current operational process and ways of work to identify bottlenecks, challenges, inefficiencies etc.
• Recommend and implement improved ways of work, taking into consideration the requirement to remain responsive to stakeholders’ expectations.
• Constantly assess areas for improvement and process optimisation, levering efficiencies, and individual team members’ strengths to drive service delivery.
• Provide feedback on process changes and the impact thereof on service delivery.
• Assess the team’s capability, and structure a resource utilisation plan to position the team for success, making use of the individual contributions of each team member.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Deliver an exceptional and high-quality service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
• Prevent wastage and identify process improvements to contain and reduce costs.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Manage team performance in achievement of business objectives.
• Develop, encourage and nurture collaborative relationships across area of specialisation.
• Display and encourage an appreciation of teamwork and inclusivity.

You will be an ideal candidate if you:

• Have completed an undergraduate degree in a business-related discipline.
• Have 5 years’ experience in a similar environment.
• Have an understanding of fund accounting.
• Proven track record of process improvements and problem solving.
• You will have access to:
• Opportunities to innovate and contribute to the future of Ashburton Operations
• Opportunities to network and collaborate.
• Challenging work

We can be a match if you are:  

• Curious & courageous - You are driven by always wanting to know more and learn more and you are brave enough to ask challenging questions.
• Detail orientated – Strong observation skills with a keen eye for detail.
• Resilient – Be able to work under pressure and be unflappable – Have the ability to stay cool.
• Decisive – You are able to make sound judgments and work independently.
• Collaborative- You are able to work within a team environment and to create and leverage synergies.
• Proactive – You use initiative, take ownership and are able to question from base principles.