IT Administrator at Communicare NPC

Requirements

• Relevant 3-year tertiary qualification in IT and relevant certificates
• A minimum of 5 years relevant IT support experience
• Experience supporting multiple users
• Relevant experience and knowledge with WAN and LAN networks
• Active Directory. SQL Server and general database administration experience
• NET programming experience
• Relevant expertise when it comes to hosted server platforms and virtualised environments

Areas of responsibility include:

• Network and Server Infrastructure, Technical Support, Infrastructure Maintenance, IT Projects, Coordination of Outsource IT Services, and General Administration.

Key Responsibilities:

• Manage outsourced service providers to maintain infrastructure health
• Administer Microsoft SharePoint environment
• User identity administration
• Responsible for periodic file cleanups on servers
• Assist with Disaster Recovery planning and testing
• General database administration
• Software license management
• Set and manages user expectations
• Provide staff training for the purposes of creating awareness around security and IT policies
• Manage outsourced IT service provider with regards to timeous desktop support
• General line of business application support
• Monitor that outsourced IT vendor’s work is completed according to set standards and procedures as set out by IT Manager
• Ensure backup procedures are followed daily by outsourced IT vendor
• Monitor that outsourced printing services provider’s work is completed according to agreed timeframes