IT Administrator & Support at Marvel Placement Consultant

IT Administrator & Support

• A leading company in the print-on-demand and commercial print industry is seeking a detail-oriented and proactive IT Administrator & Support professional to join their team in Wynberg, Sandton.
• The successful candidate will ensure the smooth operation of IT infrastructure, provide comprehensive technical support, and implement IT solutions that enhance organisational productivity.

Minimum Requirements:

• Proven experience as an IT Administrator or Technical Support role.
• Strong knowledge of network protocols, operating systems, and software applications.
• Familiarity with cybersecurity principles and best practices.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Bachelor’s degree in Information Technology, Computer Science, or related field (advantageous).

Key Responsibilities:

• Manage and maintain IT infrastructure, including servers, networks, and workstations.
• Install, configure, and upgrade computer systems and software applications.
• Conduct regular system backups and ensure data integrity and security protocols.
• Monitor network performance and troubleshoot connectivity issues.
• Provide first- and second-line support to end users via phone, email, and in-person.
• Troubleshoot hardware and software issues, ensuring minimal downtime.
• Create and maintain user guides and technical documentation.
• Collaborate with cross-functional teams on IT projects and system enhancements.
• Implement IT policies, procedures, and security standards.
• Assess business IT needs and recommend efficient technology solutions.
• Source and place orders for hardware and software.
• Maintain filing and administrative records related to IT assets.
• Update and manage web hosting accounts and related services.

Closing:  2025-11-02