IT Business Analyst (Inbound) at RCL Foods

The business analyst assumes the role of delivering an effective and sustainable solution for the RCL FOODS IT Systems/Applications. The Business Analyst will be responsible for supporting and developing capabilities within the Sourcing, Inbound & Manufacturing areas of the business units. The Business analyst is responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit & Functional areas, namely:

• Sourcing & Procurement (Vendors, Services masters).
• Materials management (Material Master Data & Configuration).
• Inventory management (MRP, Stock Count & Adjustments).
• Production Planning (BOM’s, Process order management).
• Extended Warehouse Management

The Business Analyst is to deliver with the business while still adhering to the IT framework across all the application areas.

Minimum Requirements    

• Degree in Information Technology.
• Minimum of 3 to 5 years’ experience within the relevant business function or information technology environment.
• ERP Applications with specific reference to Materials Management, Inventory Management and Production.
• Has had experience in or has had been a lead in projects in the above-mentioned areas.
• Valid Code E drivers' license.
• Relevant systems Exposure or certification for ERP system.
• Exposure Best of breed systems would be advantageous.

Duties & Responsibilities    
 The Business analyst is needed to:

• Work with the business to identify opportunities for improvement in business operations, processes and systems.
• Engage with Business during projects to establish, understand and document detailed Business requirements. 
• The Business analyst is involved in the design or modification of business systems or IT systems – assist in determining the project scope and agree a scope definition document as well as functional & technical specification document and ensure that full sign off is achieved prior to implementation.
• The Business analyst adapts with new technology and identifies opportunities for growth or process improvement.

Maintain a high-quality standard in IT delivery:

• The Business analyst documents the functional specification and verifies technical design of the system in conjunction with a developer or system specialist.
• Interacts with the business stakeholders and subject matter experts to understand their problems and needs.
• Participates in the design or modification of business systems or IT systems – assist in determining the project scope.
• Ensures that all tests are conducted and documented according to the standards agreed in agreed Ways of working. 
• Managing issues professionally and escalating where appropriate. 
• Ensures that IT programs/initiatives are consistently implemented and managed from an ITGC, TCO & Sustainability perspective.
• Manage Help desk activities including the tracking of Change requests and ensuring their timely resolution. 
• Responsible for documenting the testing required, the results verification and acquiring the relevant release sign-off. 
• Ensures continuing operational quality by documenting bug fixes and enhancements. 

Sustain and Improve operation effectiveness:

• By understanding the business process needs, the business analyst can review external developments & trends which can be turned into new opportunities for the business. Taking advantage of new technologies (AI, Process Automation etc)  or best of breed solutions.
• Understands/defines and supplies solutions to mitigate process or system-based gaps.
• Assist in improving and streamlining business processes and preparing business process documentation.Support the Applications Manager in identifying IT application solutions to address key Business requirements within functional area.
• Report on system non-compliance by users to the Applications Manager.
• Identify and highlight business risk to the Applications Manager as a result of non-compliance. Recommend compensating controls to the Applications Manager.

As the Business Analyst, the job holder is expected to:

• Plan and co-ordinate within the project team for delivery of targets/Projects.
• Cross Skill team Members (where appropriate).
• Engage with Key stakeholders to develop and grow our partnering within the function.
• Ongoing learning and skill development to ensure sustainable growth, while staying abreast of the latest functionality, technologies, and applications.

Deadline:22nd February,2026