IT Customer Service Co-ordinator at WeBuyCars

Role Overview:

• We are looking for a highly organized and proactive IT Customer Service Co-Ordinator and Admin to join our team. In this role, you will ensure that our IT resources are efficiently scheduled, while also handling a range of administrative duties to support our department's smooth operation. You’ll be a key part of our IT team, ensuring that projects are completed on time and the right people are in the right place.

Key Responsibilities:

• Coordinate and schedule IT resources for various internal and external projects.
• Manage and maintain calendars, appointments, and project timelines.
• Assist with administrative tasks such as documentation, reporting, and procurement.
• Collaborate with IT and project teams to ensure effective resource allocation.
• Track and maintain inventory of IT assets and manage purchase orders.
• Support the IT department with ad-hoc tasks and ensure all systems run smoothly.
• Foster a culture of collaboration, problem-solving, and continuous improvement within the team.

Requirements:

• Proven experience in an administrative or scheduling role, ideally within an IT or technical environment.
• ITIL 4 Certification will be an advantage
• Excellent organizational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Microsoft 365 and other service desk tools.
• A proactive attitude and the ability to work independently.
• Strong problem-solving skills and the ability to think on your feet.

What We Offer:

• A dynamic and innovative working environment where your contributions matter.
• Opportunities for professional growth and development.
• A supportive and collaborative team culture focused on helping each other and the community.
• Competitive salary and benefits.