A passion for wellness, community, sustainable design and smiles.
Why do we do what we do? We respect that you, like us, believe that travel can serve a purpose. You want us to be honest and keep it real, with genuine actions that merge the two platforms of wellness and sustainability to promote personal health, and the health of our planet. Experience some...
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Providing first tier support to end-users via phone, email and helpdesk.
Must have strong communication skills, be able to troubleshoot problems, and have a good understanding of how software works.
The primary goal is to help users resolve software problems and queries quickly and effectively. This role is aimed specifically at software application support
EDUCATION & EXPERIENCE:
Advanced MS Word skills - expert level of MS Word
Good command of written and spoken English
Very good understanding of Office 365 products
Strong knowledge of IT
iManage skills advantageous
Training/trainer experience advantageous
Must have at least 3 years' experience in an IT Helpdesk capacity (non-negotiable requirement)
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