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Responsibilities will include 

• Providing first tier support to end-users via phone, email and helpdesk.
• Must have strong communication skills, be able to troubleshoot problems, and have a good understanding of how software works.
• The primary goal is to help users resolve software problems and queries quickly and effectively. This role is aimed specifically at software application support

EDUCATION & EXPERIENCE:

• Advanced MS Word skills - expert level of MS Word
• Good command of written and spoken English
• Very good understanding of Office 365 products
• Strong knowledge of IT
• iManage skills advantageous
• Training/trainer experience advantageous
• Must have at least 3 years' experience in an IT Helpdesk capacity (non-negotiable requirement)

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Qualifications:

• RE accreditation
• Degree or Diploma preferable
• FAIS compliance – 120 credits / NQF level 5
• Maintain Fit and Proper requirements
• Complies with CPD requirements

Experience And Knowledge:

• Minimum 3 years’ experience in short term insurance commercial and personal lines claims in a binder broker or insurer environment
• Candidate must be able to interpret and understand policy wordings, conditions, exceptions, limits and excesses and confidentiality apply this knowledge to claims processing
• Computer literate
• Excellent communication and client service skills
• Cardinal C360 experience would be advantageous

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Job Description

You will be working as Sales & Marketing Specialist and will be the part of Electrification business area for Smart Power division.

In this role you will be reporting to Marketing & Sales Manager and will be responsible for sales of Low Voltage Systems (LVS), comprising of IEC low voltage motor control center, switchgear and busway,
within a designated market in accordance with strategy, achieving both qualitative and quantitative sales targets.

SKILLS & QUALIFICATIONS:

• Bachelor’s or master’s degree in Engineering or Business Administration
• Minimum 10 years of sales and marketing experience with direct responsibility of sales and marketing of low voltage systems and products
• Strong knowledge of low voltage system and products is must, demonstrated knowledge and experience in the execution of commercial plans and strategies
• Proven track record in designing and deploying marketing strategies and/or leading and closing large sales deals
• Demonstrated ability for building organizational capabilities and deliver high performance / excellence in marketing and sales
• Entrepreneurial attitude, excellent communication skills and executive presence., self-driven with networking, collaboration, and intercultural skills
• Fluency in English language is mandatory