IT Manager (JHB – Hybrid) at Datafin Recruitment

DUTIES:

Hardware:

• Wireless APs, routers and ISP configuration
• IT asset management and procurement (laptops & screens)
• Boardroom video conferencing

Software:

• Employee IT support (Windows and Linux)
• Online subscription management (bitwarden & Xero invoicing)
• Employee software access for on-boarding & off-boarding
• AWS billing optimisations (reserved instances, unused infra)
• Google Workspace management & security hardening
• Integration of boardroom booking systems into Google workspace
• Laptop backups & security
• ISP support, e.g., troubleshoot connectivity issues or degraded internet performance
• Microsoft Office Subscriptions
• Optional and more Company specific, but this role could expand into:
• On-prem installs of the company’s ’Software
• Security pen testing of the company’s software
• ICT management for clients (VPN management, cabling, backup power, security, VM management)

Strategic Planning:

• Develop and implement IT strategies aligned with organisational goals.
• Assess and recommend emerging technologies that can enhance business operations.

Team Leadership:

• Supervise and lead a team of IT professionals, providing guidance and fostering a collaborative work environment.
• Conduct regular performance evaluations and mentorship to support team development.

Infrastructure Management:

• Oversee the design, implementation, and maintenance of the organisation’s IT infrastructure.
• Ensure the availability, reliability, and performance of critical systems and networks.

Security and Compliance:

• Establish and enforce security policies and procedures to safeguard organizational data.
• Ensure compliance with relevant regulations and industry standards.

Technical Support:

• Provide technical assistance and support to end-users, troubleshooting hardware and software issues.
• Implement and manage helpdesk systems to streamline support processes.

Budget Management:

• Develop and manage the IT budget, ensuring cost-effectiveness and ROI on technology investments.
• Negotiate contracts with vendors and service providers.

Project Management:

• Lead and coordinate IT projects from initiation to completion, ensuring deadlines and objectives are met.

REQUIREMENTS:

Education:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Relevant certifications such as ITIL, PMP, CISSP, or equivalent.
• Alternatively, candidates with relevant industry experience, including those who have gained skills through non-traditional educational paths or self-taught methodologies, are encouraged to apply.

Technologies:

• The IT Manager should have expertise in a broad range of technologies, including but not limited to:
• Network infrastructure and protocols
• Cloud computing platforms
• Security systems and protocols
• Enterprise resource planning (ERP) systems
• Collaboration and communication tools
• Project management and ticketing systems