IT Server & Storage Lead at Sun International

Job Purpose

The IT Server & Storage Lead will be responsible for the supervision of IT server and storage processes -

• Administering, installing and providing thought leadership on data server and storage infrastructure (including the management and monitoring of the data centre);
• Providing advice and support for the installing, testing and maintaining of server and storage components;
• Ensuring that the Data Centre is kept within a pre-defined standard, administering and maintaining the unit’s active directory (AD) services relating to servers and storage;
• Maintaining an adequate spare parts inventory of systems, subsystems and component parts used in repair work; and
• Implementating the necessary data protection procedures, including backups, restores and archiving in a manner that is professional and reliable, and in line with agreed SLA, business and regulatory requirements.

Educational Requirements

• BTech or Equivalent
• MCSE Server Infrastructure
• CompTIA Server+ Certification
• Accredited Dell Data Center Technologies training

Experience

• Minimum of 5 years relevant IT industry experience
• Experience with design of large-scale production virtualization systems
• Experience with the deployment of large-scale production virtualisation systems
• Experience in storage area networks (SAN)
• Experience with Project Management Methodologies

Skills and Knowledge

• Windows Server 2008/2012/2016
• Server and Storage Hardware
• Virtualisation Hyper V and VM ware
• Backup and recovery management in a virtualised environment
• Active Directory management
• Technical Writing
• Risk management
• Capacity Planning
• IP networking protocols and methods
• Adaptive infrastructures
• Protected data storage solutions to ensure confidentiality
• Project Management
• Analytical thinking
• Results orientation
• Innovation
• Stakeholder relationship management
• Emotional intelligence and the ability to handle pressure and multiple projects simultaneously
• Supervisory skills
• Highly organized individual; comfortable working with multiple simultaneous priorities / projects

Key Performance Areas

• Supervise the server and storage team in delivering and maintaining a secure and reliable IT server and storage infrastructure, including data centre management
• Identify and examine IT server and storage technology business needs and determine timely and effective solutions to customer requirements.
• Conduct feasibility studies, business cases, risk assessments, writes proposals, and creates functional requirements for new and major changes to existing equipment
• Monitor capacity to ensure a consistent view on the availability, performance and general maintenance of the servers and storage environment
• Compile and motivate the business case and provide rationalisation for new server and storage virtualisation plans and data management technology on a regular basis or as required
• Compile action plans and measurements and supervise the implementation of approved projects across operations including the installation and upgrading of server components
• Manage the functioning and enhancements of server and storage and data management equipment and systems to ensure uptime and enhance the guest experience within the business
• Provides feedback and reports back to management on the innovations; risks, project plans and challenges
• Identify, document and analyse risks associated with the business requirements as part of the organisation’s process for the development of requirements.
• Provide business with understanding of the nature of the solution and the impact it will have on the business processes and organisation
• Address security and availability requirements in response to identified risks and in line with the organisation’s data classification, information architecture, information security architecture and risk tolerance.
• Lead and provide guidance to technical specialist in the technical design and installation, maintenance, upgrade, configuration and support of the IT server and storage infrastructure environment for the Sun International Group.
• Relationship agreements with key suppliers, business partners and sponsors are built, negotiated and managed to achieve the business objectives and leverage new opportunities and joint initiatives
• Monitor and control expenses for the function against a pre-defined budget
• Conduct regular aging analysis of equipment to allow for budget planning or warranty considerations
• Monitor Microsoft licenses as they relate to server operating systems and SQL deployments aligned to the Sun International Licensing agreement/s

Equity

• Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.