IT Specialist :Cybersecurity at Broadband Infraco

Key Responsibilities:

Reporting to the Senior Manager: IT the incumbent will:

• Provide support, design solutions and maintain internet services and related infrastructure to ensure effective and efficient services.
• Internet protocols, services and standards – DNS, email, web proxy, content filtering; VPN technologies
• Develops plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
• Monitors current reports of computer viruses to determine when to update virus protection systems.
• Documents computer security and emergency measures policies, procedures, and tests.
• Provide first-line and second-line desktop support to users.
• Install, configure, troubleshoot, and maintain desktops, laptops, printers, and mobile devices.
• Support operating systems including Windows and Microsoft 365 applications, manage user accounts, passwords, permissions, and access controls and perform device patching, updates, and endpoint security configurations.
• Manage Active Directory, DNS, DHCP, Group Policy, and file services. Monitor server health, logs, and security events.Administer Windows Server and Linux server environments and manage Active Directory,
• DNS, DHCP, Group Policy, and file services.
• Configure and manage virtualization platforms such as VMware or Hyper-V. Support identity and access management (IAM) processes.
• Remote hands' support for Regional Centres. Desktop PC support - including troubleshooting, upgrading and installations of PC hardware and software. 
• Optimization of backup strategies for our server environment and weekly management of backup tape solution. Manually troubleshooting and addressing weekly backup failures.
• Performing operational support, including incident management and root cause analysis of system and application failures and engineer solution.
• Developing functional, technical & design specifications for document systems requirements.
• Providing informal training Sessions for End-Users and verification of content of all documents produced
• Working closely with the users; solution architect, developers, testers to design.
• Outlook Web Access (OWA) configuration and user support including secure access.
• Outlook troubleshooting, configuration and maintenance of email groups.
• Monitor and maintain network security infrastructure including firewalls, VPNs, IDS/IPS, and web filtering solutions.
• Configure, troubleshoot, and support LAN, WAN, WLAN, and SD-WAN environments.
• Develops plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.

Qualification and Experience:

• Diploma/BSc or Btech in information technology/information systems/computer engineering.
• ITIL certification / COBIT certification.
• CEH, Security+, CISSP/CISM or relevant industry equivalent.
• 4 years + Experience in systems development, infrastructure management and
• systems support, of which 2 years must be at Specialist level.
• Training in industry standards (ITIL) and quality (ISO17790) and experience in
• their application in IT within the business environment.
• High level knowledge of storage, server, messaging, desktop technologies, and
• hosting facilities management (e.g. air conditioning and power standards).
• Member of computer association and engineering coucil

Deadline:10th August,2026