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  • Posted: Nov 28, 2022
    Deadline: Not specified
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    Indsafri started with a Vision - To be the best customer-centric & employee-friendly company; to build a one-stop shop in which all IT needs are fulfilled.
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    IT Systems Analyst (Contract)

    Job Description

    Analysis (including Business Case)

    • Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
    • Implement routines to get to know / become an expert in various business processes (e.g., spend time in business & with users)
    • Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right language, format for building & testing)
    • Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
    • Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
    • Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
    • Define testing requirements (pass or fail test cases)
    • Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

    Solution Design (within DevOps Context)

    • Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces, and functionalities within and across technologies.
    • Build detailed user stories to be leveraged for system requirements design (modular)
    • Leverage business analysis & modelling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration.
    • Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g., risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
    • Understand & leverage knowledge on the organisations technical landscape, environment, and broader architecture to define integration points across tech stacks for various requirements
    • Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
    • Continuously improve system requirements mapping (e.g., leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
    • Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
    • Facilitate resolution during development & testing phases for any change requirements
       

    Solution Delivery & Testing (manual)

    • Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
    • Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
    • Develop manual testing frameworks and patterns for the solution
    • Lead the manual testing process for various solutions (e.g., execute test cases, analyse results)
    • Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
    • Review & monitor system stability, resilience etc. throughout the testing process (e.g., integration) & in production
    • Define & monitor overall backlog planning for effective solution delivery
    • Provide Developer & User support during user acceptance testing


    People

    • Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
    • Conduct peer reviews & problem solving within and across the broader team

    Qualifications

    Systems Analysts with Salesforce Certified (at least Salesforce Admin certified if we can’t get SF Dev certified will be benefitial).

    Method of Application

    Interested and qualified? Go to IndSAfri on jobs.smartrecruiters.com to apply

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