IT Systems & Network Administrator at Southern Oil (Pty) Ltd

Responsibilities

End User Computing:

• Design, Deployment, Maintenance, Optimisation of end user Computer Infrastructure
• Setting up and keeping documentation up to date

Network Infrastructure:

• Design, Deployment, Maintenance, Optimisation of Network Infrastructure
• Setting up and keeping network documentation up to date

Server Infrastructure:

• Deployment, Maintenance, Optimisation of Server Infrastructure
• Keeping server documentation up to date

Software / SaaS:

•  Deployment, Maintenance, Optimisation of Software / SaaS solutions
•  Setting up and keeping Software / SaaS solutions documentation up to date

Cybersecurity:

• Deployment, Maintenance, Optimisation of Cybersecurity Softlutions
• Form part of Incident Response efforts
• Keeping security documentation up to date

Support:

• Providing support to users and being the escalation point
•  Monitor and manage new and reopened tickets.
• Provide accurate high-level support towards end-users regarding their IT related issues and provide accurate and timely feedback (Level 2 - 3)
•  Follow-up with the end-user to ensure that the issue is resolved
• Aid fellow team members where necessary

Backups:

•  Maintenance of backup solutions
•  Keeping backup documentation up to date
• Testing of backup solutions
• Assist with disaster recovery solutions

Requirements

Qualification and Experience

• Grade 12 or equivalent
• Relevant degree, diploma – completed or in progress - recommended
• CompTIA Certifications (A+, N+, Security+ or Equivalent) required
• Relevant Microsoft Certifications essential
• 5+ years IT related work experience required
• MikroTik  and SonicWall Certifications (MTCNA & MTCRE) would be advantageous
• Must be in possession of a valid SA driver’s licence
• Reliable own transport
• This role does require standby