IT Team Leader at FNB South Africa

Job Description
Hello Future IT Team Leader 

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. 

Are you someone who can: 

• Supervision and performance management of the team
• Leading and managing dynamic teams
• Problem-solving skills to handle challenges, conflicts, and unexpected situations that might arise within the team
• Providing technical guidance on the various aspect with regards to the development and delivery
• Participate in Talent Management practices and
• Ensure conflict resolution and respond to any complaints or concerns
• Set relevant stretch goals for team and motivate achievement
• Ensure the team adheres to company policies and procedures
• Driving team training and development needs
• Will be responsible for the management of the core processes and ensuring that the correct procedures are applied, and transactions/procedures are processed and followed by the Operational Specialists
• Staying abreast of technology trends
• Creates solutions to meet internal and external customer demands
• Create and maintain working relationships with a variety of stakeholders for purposes of expectation management, knowledge sharing and integration
• Communicate effectively with internal stakeholders
• Maintain a positive attitude and respond openly to feedback
• Promote a friendly cooperative climate
• Act speedily to resolve problems queries and complaints

You will be an ideal candidate if you: 

• Minimum Qualification - Relevant Degree in BSc Information Systems BCom Information Systems, Computer Science, Information Technology or related
• Experience - Minimum of 3 to 4 years of people management experience required.
• Extensive understanding of process mapping.
• Agile methodology and practices

You will have access to: 

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you can:  

• Responsible for the management of daily client service requests
• Responsible for proactive client service and satisfaction, through direct personal action or referral to alternate sources
• Strong financial and procurement experience in the Oracle space.
• Oracle Cloud Fusion and Oracle EBS knowledge preferably in Finance and Supply Chain Management