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  • Posted: Feb 22, 2024
    Deadline: Not specified
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  • Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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    IT Technical Specialist - I (Infrastructure)

    Purpose

    To provide technical infrastructure support to the Clicks Infrastructure team by delivering best of breed, world-class technical infrastructure which supports key Clicks IT business applications; effective administration of day to day operations through effective use of technology using best practices.

    Objectives

    • To administer the appropriate technologies by maintaining appropriate versions and implementing patches.
    • To analyse internal records of major problem causes and resolutions, identify recurring problems and modify the resolution actions to prevent recurrence.
    • To assist with the implementation of the infrastructure roadmap and one-year-plan activities.
    • To assist with operational improvement and stabilisation activities to meet service levels.
    • To assist with continuous technology process improvements in order to embed operational excellence.
    • To perform general house-keeping activities to enable the technology to perform at an optimal level.
    • To ensure self-development and to keep pace with ever-changing technology requirements and industry.
    • Documentation of systems and processes.

    Minimum requirements

    • Understanding of appropriate technology stacks.
    • Build relationships between peers, vendors and customers.
    • Understanding of the IT industry (and the challenges it faces).
    • Technology administration and management.
    • Ability to deal with pressure.
    • Networking skills.
    • Conceptual/analytical ability.
    • Interpersonal skills.
    • Technical and business communication skills (verbal and written).
    • Integrity / honesty.

    Qualifications and Experience

    Essential

    • 2 to 4 years’ experience in general IT infrastructure and technology administration.
    • ITIL Foundation qualification is desirable.
    • Matric

    Desirable

    • Experience with IBM PowerVM virtualization.
    • Knowledge of TCP/IP networks (LAN and WAN).
    • Knowledge of Storage Area Networks.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Clicks Group on careers.clicksgroup.co.za to apply

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