IT Technician at RPO Recruitment

Job Description

• A well-established distribution and logistics company is looking for an experienced IT Technician with strong hardware, software, network, and helpdesk support experience.
• The successful candidate will be responsible for providing technical support to national branches, maintaining IT infrastructure, troubleshooting system issues, and ensuring the smooth operation of IT equipment and services across the business.

Responsibilities:

• Provide telephonic and remote IT support to users across multiple branches and service centres.
• Troubleshoot and resolve hardware, software, network, email, and system-related issues.
• Install, configure, and maintain desktops, printers, operating systems, and business applications.
• Set up and support new and existing users, including account creation, password resets, and profile management.
• Maintain and troubleshoot Windows and Linux/Ubuntu operating systems.
• Monitor and support network connectivity, VoIP services, and branch communications.
• Manage helpdesk tickets and ensure timely resolution of logged IT queries.
• Support ERP-related applications and liaise with third-party service providers where required.
• Maintain, repair, and coordinate the distribution of IT equipment to branches.
• Provide after-hours support and travel to branches when required.

Requirements:

• Matric certificate (essential).
• Minimum of 3 years' experience in IT hardware support and troubleshooting.
• Minimum of 2 years' experience providing telephonic or helpdesk IT support.
• Experience with Microsoft Active Directory, Windows operating systems, and basic networking.
• Valid Code 08 driver's licence.
• Strong troubleshooting, analytical, communication, and time management skills.

Benefits

• Salary: negotiable.

Closing Date 24 August 2026