Japanese service agent at Believe Resourcing

Purpose of Role

• The purpose of this position is to assist in developing and maintaining a world-class prequalification system for contractors,  suppliers and vendors but being the first point of contact for our client.

Knowledge and Education

• Matric 

Experience

• Min 12 months customer care

Skills/Competency

• Ability to multi-task between communication channels (chat inbound and outbound) Multi-Screen Navigation.
• Oral and Written Communication (L2)
• Attention to Detail (L2)
• Problem Solving (L2)
• Adaptability (L2)

Language

• English (Clear well-articulated)
• Japanese Clear well-articulated)

Main Language Criteria English

• Ability to read/write/speak and correspond a business level written email /free text in Japanese and English