Junior Fitness & Training Officer at Sports Science Institute of South Africa (SSISA)

Job Purpose

• The Junior Fitness & Training Officer supports the daily operational excellence of the UCT Fitness Centre under the guidance of the Senior Fitness & Training Supervisor and the Business Development Coordinator.
• This entry-level role focuses on maintaining a clean, safe, and service-focused training environment, assisting members, supporting basic administrative tasks, and developing foundational skills in fitness supervision and service delivery. You will assist with floor presence, customer service, equipment checks, and administrative support.

Qualification & Experience

Essential requirements

• Matric / Grade 12 certificate.
• Relevant qualification in Fitness Instruction, Exercise Science, Sports Management or similar.
• Basic Microsoft Office experience.
• 1 year experience in a Health & Fitness Facility.

Preferred

• 2 year experience working within a health & fitness facility.
• Diploma in Sports Science, Exercise Science or equivalent.
• Valid First Aid Certificate

Key Performance Duties

Member Experience & Fitness

• Act as the first point of contact for members during assigned shifts, responding to routine enquiries and escalating complex or specialised matters.
• Assist members with basic exercise and training principles within the scope of the role.
• Provide basic guidance on the safe and correct use of gym equipment, referring technical or specialised queries to senior staff.
• Support the onboarding of new members by explaining Fitness Centre processes and procedures.
• Assist with the delivery of classes where appropriately qualified and when required.
• Provide friendly, professional customer service.
• Promote and uphold SSISA's values, service standards and professional conduct.
• Ensure members are safe and supported professionally.

Fitness Centre Operations & Administration

• Operate the Facility during assigned shifts in accordance with established procedures.
• Perform front desk duties and routine member-facing administrative tasks.
• Complete assigned shift duties, operational tasks and daily checklists.
• Conduct routine inspections of gym equipment and identify faulty, damaged or unsafe equipment.
• Report equipment faults and maintenance requirements and assist with maintenance follow-ups.
• Ensure appropriate “Out of Order” signage is displayed on faulty equipment.
• Maintain the presentation and cleanliness of the Fitness Centre floor.
• Complete administrative duties, including attendance records, class registers and other operational records.
• Follow SSISA and UCT safety requirements, Code of Conduct and operational procedures at all times.
• Perform duties at SSISA and/or UCT facilities as required and adapt to the applicable operational, safety and service requirements of each environment.
• Provide operational support to the Senior Fitness & Training Supervisor and Business Development Coordinator, including any additional duties reasonably required to support the effective operation of the Fitness Centre.

Special Conditions

• The position is interchangeable between SSISA and UCT Gym, and the incumbent may be required to perform duties at either SSISA or UCT facilities in accordance with operational requirements and business needs.

Closing Date: 18 September 2026