Junior IR Manager at KFC

Key Responsibilities

Industrial Relations & Disciplinary Management

• Chair and facilitate disciplinary hearings in accordance with company policies and applicable labour legislation.
• Draft disciplinary notices, charges, and related documentation.
• Provide procedural guidance to initiators, chairpersons, and operational management.
• Ensure disciplinary processes meet procedural and substantive fairness requirements.
• Assist with grievance investigations and employee relations matters.

 Employee Relations Support

• Advise Store Managers, Area Coaches, and operational leadership on misconduct, incapacity, absenteeism, and grievance matters.
• Promote the consistent application of company policies and procedures across all restaurants.
• Conduct training and coaching for management teams on labour relations and disciplinary processes.
• Support conflict resolution and employee engagement initiatives.

CCMA & Labour Law Support

• Prepare case files, hearing bundles, and supporting documentation for CCMA matters.
• Assist with witness preparation and coordination for conciliations and arbitrations.
• Compile statements, timelines, evidence packs, and related case documentation.
• Support the HR and IR team in managing labour disputes and legal compliance matters.

Compliance & Administration

• Maintain accurate and confidential employee relations records.
• Monitor compliance with company disciplinary codes, policies, and South African labour legislation.
• Prepare IR reports and management updates when required.
• Participate in HR projects and employee relations initiatives.

Minimum Requirements

• Diploma or Degree in Human Resources Management, Labour Relations, Industrial Psychology, or a related field.
• NQF Level 7 qualification in Labour Law will be advantageous.
• Minimum of 2–4 years' relevant Industrial Relations experience.

Demonstrated experience in:

• Chairing disciplinary hearings.
• Drafting disciplinary charges and notices.
• CCMA case preparation and administration.
• Advising operational management on labour relations matters.
• Valid driver's licence and willingness to travel within the Eastern Cape region when required.