Junior Software Tester x4 at The South African Revenue Service (SARS)

Job Purpose

• To execute low - medium complexity test cases as well as the identification and logging of defects in accordance with SARS standards. 

Education and Experience

Minimum Qualification & Experience Required

• Higher Certificate (NQF 5) AND 12 months’ experience in Software testing, with a working knowledge of MS Word, MS Excel.

Alternatively

• Senior Certificate (NQF 4) AND 18 – 24 months experience in a Software testing, with a working knowledge of MS Word, MS Excel.

Minimum Functional Requirements:

• Software testing - Have a working knowledge of the following applications: MS Word, MS Excel

Job Outputs:

Process

• Conduct testing activities that verify a specific action or function of the application. (Functional and Non-Functional Testing)
• Daily execution of workload in relation to test lifecycle activities and assigned role.
• Execute test cases captured and assigned within Octane or test management system.
• Actively and continuous updating of the defect management systems throughout the day to reflect accurate and timeous defect registration, status and enabling management thereof
• Actively participate at all Testing Levels (Unit / Systems/ Regression/ Stability / Distribution
• Actively participate in the Testing Life-Cycle, be involved in the day-to-day test execution and monitoring of actual testing activities on a frequent basis
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary
• Capture defects within Octane or test management system in accordance with SARS defect reporting standards
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets
• Update Octane or test management system to reflect testing progress
• Communication of transactional outputs and queries in area of work according to policies and quality requirements. 
• Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work. 
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners. 
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality. 
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work. 
• Report on transactional and process activities within set guidelines to provide timely information for decision making. 

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, and quick and error free

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks. 

People

• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Drive own performance to achieve work outputs in line with required response time, quality and service delivery standards. 
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. 

Behavioral competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical Competencies
 

• Business Knowledge
• Data Collection and Analysis
• Efficiency Improvement  
• Functional Policies and Procedures
• Reporting
• Standard Operating Procedure Compliance
• System Thinking

Deadline:15th April,2026